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Early Help Support Worker - First Response

  • Post Ref: 10530
  • Department: Inclusion and Family Services
  • Salary details: £25,419 to £28,226
  • Employment Status: Full Time
  • Hourly Rate:
  • Hours: 37
  • Contract Type: Permanent
  • Working Weeks:
  • Closing date: 08 August 2022
  • Interview date: 12-08-2022
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Are you passionate about ensuring that Children and Families in BCP are offered the right help at the right time? If so then we are looking for a highly motivated, solution focused individual to work within the Children's Services First Response Hub. The First Response Hub is the 'Front Door' to Children's Services in BCP; any professional or member of the public can contact us if they have concerns about a family or child/young person and feel that they would benefit from support or safeguarding services. Your role as a Triage and Advice Worker will be to offer advice and guidance to callers as well as triage referrals to ensure that children and young people are safeguarded and have access to appropriate services. 


The role is fast paced and the successful candidate will need to be able to work well under pressure, managing conflicting demands and tight timescales. You will need an excellent understanding of safeguarding as well as the impact that adverse experiences can have on children and young people. You will need to be passionate about helping families identify ways in which they can overcome barriers that they face so that they can achieve positive outcomes. 


If you would like an informal conversation about the role after reading the job description and person specification please contact either Rachel Gauntlett, Team Manager 01202 128991 or Meryl Randle, Senior Practitioner 01202 128549