Beach Hut Officer

Job Introduction

At BCP Council we recognise that our position as a highly successful council depends on our fantastic team of people, who work hard and love what they do.   

Our Seafront Service is responsible for the management and development of our beautiful world-renowned coastline, and we are looking for an enthusiastic, effective and committed officer to join our Beach Hut Team. 

The post holder will focus on managing the end-to-end administration of the beach hut booking and licensing process, as well as other ancilliary services. 

Working as part of a small team, the successful applicant will be a great communicator with good organisational skills, who is passionate about delivering excellent services. 

This role will require the postholder to manage their own areas of responsibility, often under pressure and to tight deadlines

Whilst not an exhaustive list, the focus of this role will be related to:  

• Providing high quality customer service. 
• Administration
• Maximising income
• Ensuring letting procedures are followed
• Preparation of data for financial reporting

This is a unique opportunity requiring a special individual who enjoys working in a mutually supportive and collaborative team environment and enjoys working on their own initiative with minimal supervision.

Ideally you will have:

• A level qualification or equivalent   
• Experience of working in large-scale seasonal visitor attractions or similar environments.
• Exceptional customer service skills
• Experience of working in an admin-based environment.  
• Strong commercial acumen 
• A good working knowledge of MS office and IT solutions
• A positive and flexible outlook,

You must have a positive and flexible outlook, be highly motivated, can learn quickly with a desire to develop, and are passionate about delivering excellent services.  

The role will be office based. Please see the Job Description for further information.

Interviews will be held w/c 9th December 2024 at BCP Council Civic Offices, Bournemouth BH2 6DY.

About BCP Council

BCP Council provides services to a diverse community of 400,000 residents and employs more than 5,000 people. Our area includes over 15 miles of beautiful world-renowned coastline. We can offer career defining roles to transform and improve services. By working with us, you can help deliver a vision of a thriving, word-class, prosperous and inclusive place for generations to come.

Our Benefits

We offer an excellent benefits package to colleagues. Find out more on our website

As a result of the creation of BCP Council in 2019, we are working on simplifying our terms and conditions of service and will be creating a single pay structure which is to be applicable for all employees. It is important to us that we offer benefits that our colleagues value as part of their total employment package and we are reviewing these to make sure we have it right. We are in the process of establishing a timescale for implementation and colleagues joining us will be included in these changes. This is expected to be in place in 2025.