Job Introduction
Role Purpose
This is a fixed term maternity cover post for up to 18 months.
To manage, develop and promote the facilities & services at Highcliffe Castle in line with the Business Plan, Management Plan, Heritage Lottery Fund bid targets and action plan and the Council strategies and policies. To drive business growth and income through the development of commercial activities and events and improve the visitor experience. To lead the Highcliffe Castle team, building positive relationships with staff, stakeholders, partners, service providers and customers.
Main Responsibilities
- Manage & develop the facilities & services at Highcliffe Castle and within the grounds to provide an engaging heritage venue as well as an attractive venue for events, weddings, meetings, environmental education, cultural activities and general public recreation.
- Develop the Business & Action Plans for Highcliffe Castle, to shape the strategic direction with a focus on income generation and subsidy reduction.
- Manage budgets, including the setting and realising of income targets.
- Identify and apply for external funding to help achieve the objectives of Highcliffe Castle
- Develop performance management systems to provide regular measurement of usage, income and customer satisfaction.
- Oversee the management of Highcliffe Castle in line with legislative policies and designations, including Grade I listed building status.
- Build positive and productive partnership relationships with local resident’s associations, community groups, internal Service Units, Council Members, other providers, external organisations and users.
The Ideal Candidate
Will have experience of managing listed buildings and of leading on heritage lottery funded projects. They will be well organised with attention to detail showing a high level of resilience, being calm under pressure. As a strategic thinker they will have experience of driving change and managing public grounds with the complexities of these being used for various purposes. With exceptional communications skills they will be able to build relationships across a range of stakeholders and manage and motivate staff. Budget management experience will be required for this role.
Interview date: 9 April 2025
Contact for further information: katie.ingham@bcpcouncil.gov.uk
About BCP Council
BCP Council provides services to a diverse community of 400,000 residents and employs more than 5,000 people. Our area includes over 15 miles of beautiful world-renowned coastline. We can offer career defining roles to transform and improve services. By working with us, you can help deliver a vision of a thriving, word-class, prosperous and inclusive place for generations to come.
Our Benefits
We offer an excellent benefits package to colleagues. Find out more on our website.
As a result of the creation of BCP Council in 2019, we are working on simplifying our terms and conditions of service and will be creating a single pay structure which is to be applicable for all employees. It is important to us that we offer benefits that our colleagues value as part of their total employment package and we are reviewing these to make sure we have it right. We have been in a process of collective bargaining since 2019 and have positively worked forward to reach an agreed position with the unions for the new contractual offer. This has taken longer than we hoped and therefore we are having to consider all alternative avenues available to enable us to remove inequality in the organisation as a result of bringing together 3 councils.
We are in the process of establishing a timescale for implementation, and all colleagues joining us will be included in these changes. We want to reassure everyone that whichever route is taken to reach the new terms and conditions, we can honour continuous service and there will not be any job reduction as a result of the implementation of Pay and Reward. If you have any questions at all about this process, please feel free to raise this with the hiring manager.
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