Job Introduction
Role Purpose
To manage, promote and develop the services at Queens Park Golf Course and associated operations to include securing of new income opportunities and the continued development and review of existing commercial activities in line with the Council’s strategies and policies. To analyse commercial markets, sales and income data and prepare strategies, plans and reports to maximise income generation. To lead the team, building positive relationships with staff, stakeholders, partners, service providers and customers.
Main Responsibilities
Undertake the operational management of a team of staff to ensure that they are supported, enabled and equipped to deliver effective and responsive commercial services.
Develop the business plans for Queens Park Golf Course to shape the strategic direction with a focus on income generation and subsidy reduction.
Manage and review key commercial services in order to maximise income, organise and deliver promotional activities and marketing materials, whilst developing, managing, and monitoring other communication channels for all key activities.
Oversee the management of Queens Park Golf Course in line with legislative policies and Council procedures including responsibility for all health and safety documentation.
Manage allocated budgets and other resources, to ensure delivery of services within budget and make sure that appropriate resources are available to run the team or work area.
Manage projects that directly impact the service area, in line with project management principles, to ensure that specified objectives and project deliverables are delivered on time and to budget.
The Ideal Candidate
The ideal candidate will have strong leadership skills with knowledge and experience of commercial business practices, development and sales, with the ability to analyse and interpret commercial data in order to plan and deliver change. Educated to degree level or equivalent experience, knowledge and experience in managing staff, budgets, forecasts and a proven track record of improving and implementing procedures is required.
The ideal candidate will have the ability to negotiate, influence, resolve conflict and deal with contentious issues appropriately and effectively to achieve required outcomes. As a 7 day a week operation, the ability to provide leadership on site throughout the week including outside normal working hours is required alongside a valid driving licence.
About BCP Council
BCP Council provides services to a diverse community of 400,000 residents and employs more than 5,000 people. Our area includes over 15 miles of beautiful world-renowned coastline. We can offer career defining roles to transform and improve services. By working with us, you can help deliver a vision of a thriving, word-class, prosperous and inclusive place for generations to come.
Our Benefits
We offer an excellent benefits package to colleagues. Find out more on our website.
As a result of the creation of BCP Council in 2019, we are working on simplifying our terms and conditions of service and will be creating a single pay structure which is to be applicable for all employees. It is important to us that we offer benefits that our colleagues value as part of their total employment package and we are reviewing these to make sure we have it right. We are in the process of establishing a timescale for implementation and colleagues joining us will be included in these changes. This is expected to be in place in 2024.
Contact
Helen Wildman, Head of Leisure & Events, Commercial Operations helen.wildman@bcpcouncil.gov.uk
Interview date
Wednesday 3 July 2024
Attached documents
