Job Introduction
Starting salary for this role is £28,598 (pro rata for part-time colleagues)
This role sits within a well defined pay band, offering clear progression as you grow your career at BCP. Without exception all new starters begin at the entry point of the band, ensuring fairness and consistency across the organisation. Be part of a forward thinking workplace where you’re supported to grow and you can truly #BeTheDifference at BCP.
Internal colleagues are also normally appointed at the bottom of the band, unless moving within the same profession and skill level, where the pay band is the same they can be appointed to the existing pay point.
Learn more in our ‘More than just a job’ brochure on our careers site.
We are looking for an experienced administrator to support our Strategic Housing Options Team as a Business Support Officer. This role is vital in delivering efficient and effective administrative support to our housing service, helping teams maximise their delivery and contributing to the Council’s overarching goals. You will be instrumental in ensuring our customers and stakeholders receive an excellent service. This role will include raising payment request forms and raising invoices for financial assistance payments.
Specific Qualifications and Experience
- Educated to GCSE Level or equivalent experience
- Previous experience with financial systems, processes and procedures
- Previous experience of taking accurate and complex minutes at meetings
- Proven ICT literacy skills especially in using Microsoft Word, Excel and Outlook and have the ability to learn bespoke systems and associated processes.
Personal Qualities & Attributes
- Proactive, organised, flexible, with a solution focused approach
- Able to maintain a high level of concentration and attention to detail to ensure accuracy when entering and checking financial data and preparing minutes.
- Strong written and verbal communication skills with the ability to communicate with a range of internal and external stakeholders to resolve and escalate issues in a professional manner
- Ability to prioritise tasks according to need and urgency
- Ability to maintain confidentiality and adhere to the Data Protection Act.
Please evidence your experience and skills using the role profile and information above as a guide.
For an informal discussion about this position please contact Jo Barnes on 01202 127571
Please note, this role is not eligible for visa sponsorship and we can only consider applicants with existing right to work in the UK.
At BCP Council, inclusion is more than a promise – it’s how we work.
We’re committed to providing a fully inclusive recruitment process ensuring every candidate and colleague has the support and reasonable adjustments they need to thrive.
From the moment you apply, through the recruitment process and throughout your career with us, we’ll be here to listen and provide the help and support you need.
It’s why we’re proud to be a Disability Confident Employer – and why you can trust that we’ll always do our best to make your experience positive and accessible.
If you require any reasonable adjustments or support during the recruitment process, please let us know when you apply or contact us directly – we’re here to help. For further information on the accessibility support we can offer please see here: Preparing for your interview | Working for BCP
About BCP Council
BCP Council provides services to a diverse community of 400,000 residents and employs more than 5,000 people. Our area includes over 15 miles of beautiful world-renowned coastline. We can offer career defining roles to transform and improve services. By working with us, you can help deliver a vision of a thriving, word-class, prosperous and inclusive place for generations to come.
Our Benefits
A Place to Thrive – Join BCP Council
At BCP Council, we’re not just building a workforce— we’re transforming how we recognise and reward our people.
Check out our attractive enhanced benefits and find out more about the new Pay and Reward package at (Employee benefits | Working for BCP link to careers page)
Be the difference - Join an organisation that values you
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