Job Introduction
Role Purpose
1 x Fixed term for 12 months
37 hours per week
Are you passionate about driving innovation and delivering meaningful change? Join BCP Council as a Continuous Improvement Officer and play a pivotal role in shaping the future of our services.
We’re looking for a dynamic and analytical individual to join our team as a Continuous Improvement Officer. In this role, you’ll play a key part in identifying and implementing initiatives that enhance efficiency, quality, and productivity across our services. Working within the Programmes & Project Management (PPM) team, you’ll collaborate with service areas and stakeholders to embed a culture of continuous improvement and innovation. The role will be directly be supporting our Adult Social Care teams in the delivery of our transformation programme 'Fulfilled Lives'
Main Responsibilities
Main responsibilities and skills include the ability to analyse existing processes to identify inefficiencies, reduce waste, and seek opportunities for improvements to service delivery. This includes collecting and interpreting performance data and, where necessary, collaborating with the Data & Analytics Centre of Expertise to support more complex analytical needs. The postholder is expected to contribute to the strategic direction of the service by recommending and implementing change initiatives. This includes supporting the evolution of continuous improvement strategies that enhance productivity.
The role requires a strong foundation in continuous improvement methodologies such as Lean, Six Sigma, and Systems Thinking, along with demonstrable experience in applying these within the public sector or a comparable environment.
The Ideal Candidate
The ideal candidate will bring strong expertise in methodologies such as Lean Six Sigma, or Systems Thinking, along with excellent analytical, communication, and facilitation skills. You’ll have a proven track record of managing complex workloads and delivering impactful results in fast-paced environments. A collaborative mindset and a commitment to continuous professional development are essential, as is the ability to work effectively across teams to drive meaningful change. You will have a strong eye for detail and be able to tailor your approach to different audiences and stakeholders.
About BCP Council
BCP Council provides services to a diverse community of 400,000 residents and employs more than 5,000 people. Our area includes over 15 miles of beautiful world-renowned coastline. We can offer career defining roles to transform and improve services. By working with us, you can help deliver a vision of a thriving, word-class, prosperous and inclusive place for generations to come.
Our Benefits
We offer an excellent benefits package to colleagues. Find out more on our website
As a result of the creation of BCP Council in 2019, we are working on simplifying our terms and conditions of service and will be creating a single pay structure which is to be applicable for all employees. It is important to us that we offer benefits that our colleagues value as part of their total employment package and we are reviewing these to make sure we have it right. We have been in a process of collective bargaining since 2019 and have positively worked forward to reach an agreed position with the unions for the new contractual offer. This has taken longer than we hoped and therefore we are having to consider all alternative avenues available to enable us to remove inequality in the organisation as a result of bringing together 3 councils.
We are in the process of establishing a timescale for implementation, and all colleagues joining us will be included in these changes. We want to reassure everyone that whichever route is taken to reach the new terms and conditions, we can honour continuous service and there will not be any job reduction as a result of the implementation of Pay and Reward. If you have any questions at all about this process, please feel free to raise this with the hiring manager.
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