Job Introduction
Starting salary for this role is £32,061 (pro rata for part-time colleagues)
This role sits within a well‑defined pay band, offering clear progression as you grow your career at BCP. Without exception all new starters begin at the entry point of the band, ensuring fairness and consistency across the organisation. Be part of a forward‑thinking workplace where you’re supported to grow and you can truly #BeTheDifference at BCP.
Learn more in our ‘More than just a job’ brochure on our careers site.
At BCP Council we recognise that our position as a highly successful council depends on our fantastic team of people, who work hard and love what they do.
Our Seafront Service is responsible for the management and development of our beautiful world-renowned coastline, and we are looking for an enthusiastic, effective and committed officer to join our Seafront Contracts and Commercial Team.
Role Purpose:
To efficiently and effectively manage commercial contracts and events on the Seafront to ensure BCP Council’s statutory, legal and financial requirements are met and commercial opportunities for visitors and residents of the resort are maximised. Provide support to the Contracts & Commercial Manager in management of all commercial contracts on the Seafront. Identify new commercial opportunities with a view to improving service delivery, researching new ideas and securing new revenue streams. Ensuring budget management, cost effectiveness and supporting maximum financial reward for the Council.
This role operates under the direct supervision of a Manager. For an informal discussion, please contact seafront.admin@bcpcouncil.gov.uk
Accountabilities
- Identify and develop opportunities for commercial use of Council Seafront assets through third party contractors, to help the Council generate income. This will include receiving proposals from prospective third-party partners.
- Act as the main point of contact for third parties with regards to lease and licence agreements relating to commercial contracts and events on the Seafront, ensuring issues are resolved or escalated to senior officers.
- Manage contract delivery in-line with specified requirements, tracking income against forecast budget profile
- Produce tender and contract documentation in accordance with defined procedures and well-defined standards and negotiate heads of terms within guidelines and delegated authority.
- Manage small projects that directly impact the Seafront, in line with project management principles, to ensure that specified objectives and project deliverables are delivered on time and to budget.
- Develop and maintain effective relationships and communications with internal and external stakeholders, including other agencies and partners, to share information and enable effective collaboration and partnership working.
- Research opportunities, and identify new commercial or contracting avenues so that income streams or service improvements can be developed and implemented.
- Collate, analyse and interrogate data to create reports (which may be somewhat complex and ad-hoc) relating to service activity, performance and issues, to support service planning and development and maximise income.
- Oversee all event applications requiring use of Seafront land or facilities. Liaison between the events team and seafront operations on all logistical matters relating to events to ensure adherence to seafront requirements. Attend site meetings and Safety Advisory Group meetings as required.
- Liaison with Head Landlord regarding Seafront estate management and rental payments.
- Identify and act upon opportunities for improving working practices, procedures and processes within the team or work area, implementing these changes with the operational teams once agreed, to support the continuous improvement of services.
- Contribute to the development and implementation of policies, procedures and service plans to support the continued efficient running of the service area.
- Represent the service unit at meetings (with internal stakeholders, user groups, external stakeholder and partners) to maintain effective working relationships with stakeholders.
- Respond to routine enquiries, applications or queries relating to Seafront assets and estate management matters to ensure that appropriate information is given. Complex queries will be escalated to ensure timely resolution.
- Assist in the resolution of maintenance issues to Seafront assets, liaising with stakeholders and other Council departments as required. Complex issues will be escalated to ensure timely resolution.
- Where required, support qualified Surveyors with site surveys and interaction with stakeholders, including inspection and measurement of land or buildings, to support the collection of accurate information about Seafront assets is held to inform decision making about the management of the Council’s Seafront assets
Knowledge / Skills / Experience required
- Degree in a related subject or relevant equivalent experience in a commercial/leisure environment.
- Comprehensive knowledge of the work practices, processes, procedures and polices relating to the contract management.
- Knowledge of all relevant legislation, statutory guidance, national codes and standards.
- Knowledge of business development and sales.
- Experience of managing budgets, forecasts and resources.
- Experience of identifying and implementing process improvements.
- Experience in project management and delivering within set timescales.
- Ability to build and manage relationships with stakeholders and leads.
- Ability to analyse and interpret data and use this to plan and deliver required outcomes and improvements.
- Ability to plan and integrate related workstreams and projects within defined parameters and objectives.
- Ability to negotiate, influence, resolve conflict and deal with contentious issues appropriately and effectively to achieve required outcomes.
- Ability to communicate effectively and cause understanding in others, drawing on knowledge of services and procurement/contractual regulations and associated processes.
- Understanding of logistical difficulties imposed working in a seafront environment
Dimensions of role
- This role does not manage a team
- This role does not manage any direct budgets.
- Planning will be over weeks and months aligned to defined work schedules and plans
Working Conditions
- Role will entail a variety of sitting, standing and walking and occasional need to lift or push/pull moderate loads.
- Role may need to work outside in various weather conditions, but typically has some control over this.
- Role may need to handle occasional verbal abuse or complaints from customers.
- Role may need to work in any seafront location in Bournemouth, Christchurch & Poole as required.
Working Arrangements
- The role may be required to work weekends, evenings and unsociable hours
Applicants are required to have a full and valid driving licence.
Interviews will take place in person on 30th March 2026 only.
Please note, this role is not eligible for visa sponsorship and we can only consider applicants with existing right to work in the UK.
At BCP Council, inclusion is more than a promise – it’s how we work.
We’re committed to providing a fully inclusive recruitment process ensuring every candidate and colleague has the support and reasonable adjustments they need to thrive.
From the moment you apply, through the recruitment process and throughout your career with us, we’ll be here to listen and provide the help and support you need.
It’s why we’re proud to be a Disability Confident Employer – and why you can trust that we’ll always do our best to make your experience positive and accessible.
If you require any reasonable adjustments or support during the recruitment process, please let us know when you apply or contact us directly – we’re here to help. For further information on the accessibility support we can offer please see here: Preparing for your interview | Working for BCP
About BCP Council
BCP Council provides services to a diverse community of 400,000 residents and employs more than 5,000 people. Our area includes over 15 miles of beautiful world-renowned coastline. We can offer career defining roles to transform and improve services. By working with us, you can help deliver a vision of a thriving, word-class, prosperous and inclusive place for generations to come.
Our Benefits
A Place to Thrive – Join BCP Council
At BCP Council, we’re not just building a workforce— we’re transforming how we recognise and reward our people.
Check out our attractive enhanced benefits and find out more about the new Pay and Reward package at (Employee benefits | Working for BCP link to careers page)
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