Courier and Mailroom Assistant

Job Introduction

Role Purpose

The role of Courier and Mailroom Assistant is an integral part of the BCP Council courier service, delivering the daily needs of the many sites and libraries throughout the conurbation.

 Our courier service has three multiple drop routes spanning the BCP area, which our couriers alternate in covering, followed by mailroom duties in the afternoon.

Main Responsibilities

Sort and collate all internal and external mail for onward delivery using our franking machine and folder inserter. 

(Full training will be given)

Deliver and collect mail and other items around the BCP conurbation

Collate and frank mail as per Royal Mail collection deadline

Load vehicle with the following day's route and ensure vehicle is safe and operational.

The Ideal Candidate

The ideal candidate will have a full Driving Licence (Essential) with no more than 6 points and have a good knowledge of the BCP area. They will also be familiar with using Microsoft Office - Outlook, Word, Excel and Teams, we have many training modules to assist with helping successful candidates plug any gaps in their knowledge.

Good customer service skills and a willingness to learn, go a long way, reflected in the core BCP value of being passionate about our communities, improving the lives, wellbeing and environment of Bournemouth, Christchurch and Poole.

About BCP Council

BCP Council provides services to a diverse community of 400,000 residents and employs more than 5,000 people. Our area includes over 15 miles of beautiful world-renowned coastline. We can offer career defining roles to transform and improve services. By working with us, you can help deliver a vision of a thriving, word-class, prosperous and inclusive place for generations to come.

Our Benefits

We offer an excellent benefits package to colleagues. Find out more on our website.

As a result of the creation of BCP Council in 2019, we are working on simplifying our terms and conditions of service and will be creating a single pay structure which is to be applicable for all employees. It is important to us that we offer benefits that our colleagues value as part of their total employment package and we are reviewing these to make sure we have it right. We have been in a process of collective bargaining since 2019 and have positively worked forward to reach an agreed position with the unions for the new contractual offer. This has taken longer than we hoped and therefore we are having to consider all alternative avenues available to enable us to remove inequality in the organisation as a result of bringing together 3 councils. 

We are in the process of establishing a timescale for implementation, and all colleagues joining us will be included in these changes. We want to reassure everyone that whichever route is taken to reach the new terms and conditions, we can honour continuous service and there will not be any job reduction as a result of the implementation of Pay and Reward.  If you have any questions at all about this process, please feel free to raise this with the hiring manager.