Digital Communications Officer

Job Introduction

From 1 December 2025, our refreshed Pay and Reward package comes into effect, bringing a new approach to how we recognise and reward roles across the Council. This means the salary for this role will be changing. The pay range for this role will be  £31,357 - £36,363 p.a. from 1 December 2025.

You can also find out more about the new terms and conditions that we are introducing on our careers site on, 'More than just a job' brochure 

Calling creative digital communicators  

We are looking for a digital communications officer to join our friendly, inclusive corporate communications team on the beautiful south coast.

Are you a digital content pro who keeps up with local and national digital trends? Can you grow audiences on a variety of social media platforms? Do you have an instinct for a good story? 

Do you want to develop your digital communications skills in a complex political environment, have an interest in fine tuning your storytelling talent and a positive, curious mindset?

Do you have an enthusiasm for communications that will improve lives, change minds and promote the work and reputation of one of the most forward-thinking and innovative councils in the country? 

If this sounds like you and you’d like a call to find out more about the role, we encourage you to get in touch for an informal chat. Email Digital Communications Manager Isabella Gamble on Isabella.Gamble@BCPCouncil.gov.uk 

Who are we?  

It’s always exciting to work in local government, but now more so than ever at Bournemouth, Christchurch and Poole Council. We’re a proud, passionate, council that is winning hearts and minds. We also win awards – our team was awarded by our partners at Dorset Police for our work to change perception of Bournemouth Town Centre. Our senior leadership team were also recognised in the sector by the Municipal Journal for their resilience and teamwork in delivering for residents.  

We plan communications for local and national elections. We prepare compelling digital and media campaigns on issues such as sexual harassment, social housing or seafront operations. We work with partners from the NHS to business owners and celebrities to get our message out.

We pivot to address the key news of the day, from environmental disasters, public-health risks or new Government bills. We manage local, national and sometimes international media to protect the council’s reputation.

We try new ways to connect with our residents on the channels they use. We challenge ourselves to think differently. We are bold and brave. We also like to have fun with regular opportunities to make the most of where we live. We invite you to be part of our story.

What is the role like?  

You will be based in our Corporate Communications Team and you’ll get the chance to play an important role in developing and growing our digital channels.

You will create and deliver engaging and targeted audio and visual content for social media and digital news platforms.

You will identify the latest trend and be able to pitch story ideas, create original content strengthening our connection with our online audiences, protecting our reputation and winning hearts and minds through your digital storytelling. 

What will you be doing?  

From housing to health, social care to schools and finances to fly-tipping, we work on a huge range of stories that matter to our residents, visitors, businesses and communities. 

You will promote the work of the council through creating digital and social media content for our own channels.

You will be at the frontline of our busy social media channels, socially listening and identifying emerging issues and briefing colleagues on how to manage them.  

You'll be a vital member of the team and act as gatekeeper for our digital channels, offering your knowledge and understanding of social media and digital content with both fellow communications professionals and people working in different roles across the organisation. 

You’ll provide Officers and Councillors with digital communications advice, making sure we get the right message, to the right people, at the right time.

You’ll be a key contributor to communications during floods, storms or national emergencies, as part of the council’s warning and informing duties.

If you are politically astute, thrive in a fast-paced environment, are able to spot an emerging trend and passionate about digital storytelling that informs and unites local communities, then we’d love to hear from you.

 What do we offer? 

• Working for a community-minded, forward-thinking local authority that likes to push boundaries and try new things
• Competitive salary, pension, a Car Benefit Scheme, flexible working, fantastic employee benefits and comprehensive staff health and wellbeing scheme
• A welcoming, friendly, supportive team with regular social opportunities
• A culture of professional development and training opportunities
• Hybrid working with the ability to work from home as well as from our offices in the heart of Bournemouth and satellite offices in Christchurch and Poole
• Please note that you must have the right to work in the UK

What will you be doing? 

• Frontline of our busy social media channels, socially listening and able to identify any emerging issues online and briefing colleagues on how to manage them.
• Creating and delivering fresh, impactful, targeted content across multiple channels (Facebook, Tiktok, Instagram, X, LinkedIn, NextDoor) to inspire positive engagement  
• Helping grow our social media and e-news channels through: 

- identify the latest trends

- pitching content ideas

- creating original content

- strengthening our connection with our online audiences

- protecting our reputation and winning hearts and minds through your digital storytelling. 

• Providing Officers and Councillors with digital communications advice how best to package and tailor messages on social media to maximise engagement with target audiences and achieve campaign objectives
• Monitoring and evaluating digital media engagement both on BCP Council channels and across digital platforms to inform, develop and improve our work
• Highlighting reputational risks and advising senior colleagues and stakeholders on responses to misinformation and inaccuracies 
• Supporting the Digital Communications Manager in fostering and upskilling a digital network of social media advocates within services across BCP Council

About BCP Council

BCP Council provides services to a diverse community of 400,000 residents and employs more than 5,000 people. Our area includes over 15 miles of beautiful world-renowned coastline. We can offer career defining roles to transform and improve services. By working with us, you can help deliver a vision of a thriving, word-class, prosperous and inclusive place for generations to come.

Our Benefits 

A Place to Thrive – Join BCP Council 

At BCP Council, we’re not just building a workforce— we’re transforming how we recognise and reward our people. 
From 1 December 2025, we’re proud to introduce a new Pay and Reward package, shaped through close collaboration with our trade union partners. This marks a significant step forward in how we recognise and reward our colleagues, reflecting our commitment to creating a modern, inclusive, and supportive workplace. 
Our enhanced offer includes fair and transparent pay, modernised terms and conditions, and a comprehensive benefits package designed to attract and retain talented individuals. Whether it’s flexible working, wellbeing support, or opportunities for career progression, our new approach puts people first- we’re excited to welcome new colleagues into a Council that’s evolving to meet the needs of both our workforce and our communities. 

Check out our attractive enhanced benefits and find out more about the new Pay and Reward package at (Employee benefits | Working for BCP link to careers page) 

 Be the difference - Join an organisation that values you 

 More About us | Working for BCP