Job Introduction
Starting salary for this role is £27,694 (pro rata for part-time colleagues)
This role sits within a well defined pay band, offering clear progression as you grow your career at BCP. Without exception all new starters begin at the entry point of the band, ensuring fairness and consistency across the organisation. Be part of a forward thinking workplace where you’re supported to grow and you can truly #BeTheDifference at BCP.
Internal colleagues are also normally appointed at the bottom of the band, unless moving within the same profession and skill level, where the pay band is the same they can be appointed to the existing pay point.
Learn more in our ‘More than just a job’ brochure on our careers site.
Multiple opportunities • Newly reopened museum • Weekends fairly shared
Poole Museum has reopened after a major transformation - and we’re looking for enthusiastic Engagement Activators to help animate our galleries, support daily operations, and ensure that every visitor has a positive, meaningful experience.
These roles are perfect for people who enjoy a lively, people‑centred environment and want to play an active part in bringing a cultural space to life.
We’re recruiting for:
- 1 × Engagement Activator (2 days per week)
- 1 × Engagement Activator (4 days per week)
- Or join our flexible Casual Engagement Activator Pool - ideal if you prefer choosing hours that work around your life
All roles include a fair and balanced share of weekend working.
What the role involves
As an Engagement Activator, you will help shape the museum’s atmosphere each day - ensuring it feels welcoming, safe, and vibrant. You’ll support both operational needs and public programming, making this a varied, energetic, and rewarding role.
Your responsibilities will include:
- Supporting the smooth running of a 7‑day visitor experience, including weekends and evenings as part of a shared rota
- Assisting with core operational tasks, such as preparing the museum for opening and closing, setting up for events, coordinating visitor flow, and being the first point of contact.
- Helping to activate the museum’s public programme, preparing activity areas, welcoming participants, and offering practical support during workshops, events, and community sessions
- Maintaining strong gallery standards, keeping spaces tidy, spotting risks early, and ensuring a safe environment for visitors and collections
- Using digital tools (ticketing, booking, point‑of‑sale, handheld devices, radios) as part of daily operations
- Supporting volunteers on shift by providing clear guidance and helping them integrate into the day’s activity
These roles are active and hands‑on - perfect for those who enjoy moving around, problem‑solving on the go, and creating great experiences for diverse audiences.
What you’ll bring
We’re looking for people who:
- Are confident working with and talking to the public in busy, changing environments
- Can stay calm and responsive when dealing with incidents or unexpected situations
- Understand what great visitor care looks like and enjoy delivering it
- Are comfortable making sensible decisions independently when required
- Enjoy using digital tools and learning new systems
- Work positively and collaboratively with colleagues, volunteers, and partners
What to expect
These roles involve:
- Weekend and evening work as part of the regular rota
- Occasional lone working during opening, closing, or quieter periods
- Manual handling (chairs, barriers, equipment, event materials)
- Working across multiple museum sites within the service
- Being on your feet for much of the day, with plenty of movement
- Occasional travel around the BCP area to support activities off‑site
Why join us?
- Be part of an exciting new chapter in a newly reopened, fully revitalised museum
- Get involved in delivering creative programmes, events, and community‑focused activity
- Join a supportive team where every day is different
- Make a meaningful contribution to how people experience heritage and culture in Poole
Apply now
Whether you're looking for a 2‑day week, a 4‑day week, or the flexibility of our casual pool, this is a fantastic opportunity to join a vibrant museum team.
Please note, this role is not eligible for visa sponsorship and we can only consider applicants with existing right to work in the UK.
Please contact hello@poolemuseum.org.uk for any queries
At BCP Council, inclusion is more than a promise – it’s how we work.
We’re committed to providing a fully inclusive recruitment process ensuring every candidate and colleague has the support and reasonable adjustments they need to thrive.
From the moment you apply, through the recruitment process and throughout your career with us, we’ll be here to listen and provide the help and support you need.
It’s why we’re proud to be a Disability Confident Employer – and why you can trust that we’ll always do our best to make your experience positive and accessible.
If you require any reasonable adjustments or support during the recruitment process, please let us know when you apply or contact us directly – we’re here to help. For further information on the accessibility support we can offer please see here: Preparing for your interview | Working for BCP
About BCP Council
BCP Council provides services to a diverse community of 400,000 residents and employs more than 5,000 people. Our area includes over 15 miles of beautiful world-renowned coastline. We can offer career defining roles to transform and improve services. By working with us, you can help deliver a vision of a thriving, word-class, prosperous and inclusive place for generations to come.
Our Benefits
A Place to Thrive – Join BCP Council
At BCP Council, we’re not just building a workforce— we’re transforming how we recognise and reward our people.
Check out our attractive enhanced benefits and find out more about the new Pay and Reward package at (Employee benefits | Working for BCP link to careers page)
Be the difference - Join an organisation that values you
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