Job Introduction
Starting salary for this role is £26,403 p.a. (pro rata for part-time colleagues)
This role sits within a well‑defined pay band, offering clear progression as you grow your career at BCP. Without exception all new starters begin at the entry point of the band, ensuring fairness and consistency across the organisation. Be part of a forward‑thinking workplace where you’re supported to grow and you can truly #BeTheDifference at BCP.
Learn more in our ‘More than just a job’ brochure on our careers site.
Role Purpose
Supervise a team of casual staff in cleaning and maintaining the seafront toilets/facilities to the standards specified by the Senior Ranger, carrying out and organising works such as regular cleaning, deep-cleans and stock management.
To also provide the highest level of customer service to all members of the public and support to the wider Seafront Operations Team.
Main Responsibilities
To act as a lead for casual staff, allocating work and coaching others
To maintain standards of cleanliness across a specified area of responsibility by ensuring each toilet block is attended to, manually cleaned and kept safe, stocked and presentable
To operate departmental vehicles and use chemical cleaning agents as and when required and be responsible for basic checks, safety, cleanliness and safe keeping of equipment whilst in use
To assist in daily/weekly checks across all seafront facilities to ensure all defects are reported for repair in a timely manner
To ensure the security of the seafront and associated facilities by securing all areas in accordance with the laid down procedures
To provide a helpful and courteous service to all members of the public by assisting with general enquiries where possible
To comply with all Health and Safety policies and procedures
To undertake any other duties from time to time commensurate with the grade and responsibilities of the post.
The Ideal Candidate
Excellent attention to detail
Plan and organise own workload and that of the team, including some prioritization of non-standard work
Strong communication and interpersonal skills
Encourage and listen to new ideas from everyone and be positive about change
Excellent customer care skills
Self-motivated and able to work with minimal supervision
Ability to work well within a team
Elements of work are likely to be performed in challenging environmental/weather conditions
Valid, full UK Driving Licence for work purposes
Flexibility to work in various locations across Bournemouth, Christchurch and Poole Seafront as required • Must be able to travel to and from work, using public or other forms of transport where they are viable, or by holding a valid UK driving licence with access to own or pool car
Flexible working – weekends and bank holidays as required and in line with the needs of the business • The post holder is expected to work longer hours as required during the peak summer months and no annual leave will be allowed during these periods. Time will be taken off in lieu during the winter
Be supportive and build positive and trusting relationships with others
Please note, this role is not eligible for visa sponsorship and we can only consider applicants with existing right to work in the UK.
At BCP Council, inclusion is more than a promise – it’s how we work.
We’re committed to providing a fully inclusive recruitment process ensuring every candidate and colleague has the support and reasonable adjustments they need to thrive.
From the moment you apply, through the recruitment process and throughout your career with us, we’ll be here to listen and provide the help and support you need.
It’s why we’re proud to be a Disability Confident Employer – and why you can trust that we’ll always do our best to make your experience positive and accessible.
If you require any reasonable adjustments or support during the recruitment process, please let us know when you apply or contact us directly – we’re here to help. For further information on the accessibility support we can offer please see here: Preparing for your interview | Working for BCP
About BCP Council
BCP Council provides services to a diverse community of 400,000 residents and employs more than 5,000 people. Our area includes over 15 miles of beautiful world-renowned coastline. We can offer career defining roles to transform and improve services. By working with us, you can help deliver a vision of a thriving, word-class, prosperous and inclusive place for generations to come.
Our Benefits
A Place to Thrive – Join BCP Council
At BCP Council, we’re not just building a workforce— we’re transforming how we recognise and reward our people.
Check out our attractive enhanced benefits and find out more about the new Pay and Reward package at (Employee benefits | Working for BCP link to careers page)
Be the difference - Join an organisation that values you
