Housing Options Officer (Rough Sleeping)

Job Introduction

Housing

 Housing Options Officer – Rough Sleeper Specialist

Are you passionate about finding solutions to homelessness and supporting people who are rough sleeping or who have experienced rough sleeping?

An opportunity has opened for a Housing Options Officer within BCP housing Rough Sleeping Prevention team.  Our aim is to prevent rough sleeping wherever possible and where it is not possible ensure it is rare, brief and non-recurring.  

We are looking for an enthusiastic Housing Options Officer to join our dynamic & innovative team providing housing advice & support to people who are rough sleeping or who are at risk of rough sleeping.

Experience of working with people with vulnerabilities in an advice or problem-solving capacity is required and we will offer opportunities for training and professional development.

This role will require your excellent customer service, partnership work and problem-solving skills within a supportive and motivated team, helping people in often complex and difficult situations.

If you can:

• Communicate effectively, to really understand how to help people to resolve their housing situation
• Apply relevant legislation to make decisions based on quality investigations and assessment
• Manage a caseload effectively within competing demands
• Collaborate with residents, other services and your colleagues & help them to find a lasting solution to their problem
• Understand homelessness prevention and support, proactively working to prevent housing crisis.

Then we want to hear from you!

Are you as passionate about helping people with housing problems as we are?  

Please read the job description and set out how you will meet the key requirements in section 2 and 3 of the job description.

The role is largely community based but there is an opportunity for some hybrid and flexible working

For an informal discussion about this post please contact Becki Parsons on becki.parsons@bcpcouncil.gov.uk

This post is covered by Part 7 of the Immigration Act (2016) and therefore the ability to speak fluent English is an essential requirement for the role

About BCP Council

BCP Council provides services to a diverse community of 400,000 residents and employs more than 5,000 people.  Our area includes over 15 miles of beautiful world-renowned coastline.  We can offer career defining roles to transform and improve services.  By working with us, you can help deliver a vision of a thriving, word-class, prosperous and inclusive place for generations to come.

Our Benefits

We offer an excellent benefits package for further details see here

As a result of the creation of BCP Council in 2019, we are working on simplifying our terms and conditions of service and will be creating a single pay structure which is to be applicable for all employees. It is important to us that we offer benefits that our colleagues value as part of their total employment package and we are reviewing these to make sure we have it right. We are in the process of establishing a timescale for implementation and colleagues joining us will be included in these changes. Expected to be in place 2024 or early 2025..

DBS

BCP Council is committed to safeguarding and promoting the welfare of the community and expects all staff and volunteers to share the same commitment.  Applicants to this post will be required to complete the appropriate level of Disclosure & Barring Service Check. Please refer to the Job Description or Role Profile for more details.