Job Introduction
Housing
Income Officer
The Tenancy Services Team at BCP Council are looking to recruit a full-time Income Officer.
The team are responsible for managing all aspects of the Council’s temporary accommodation and privately rented sector portfolios.
The team manage a variety of accommodation including Joint Living properties, hostels and self-contained properties both within council stock and the private rented sector.
You will work alongside team members who manage the accommodation, whilst you look to maximize income through the effective recovery of all rent, licence fees, service charges and former arrears across a variety of tenure. You will need to liaise and develop good positive working relationships across teams within the Council and external agencies.
The role will be challenging and fast paced with the successful applicant providing a proactive and efficient service for income recovery. You will also bring significant expertise in debt recovery, dispute resolution and have experience of dealing with welfare rights and benefit issues.
For an informal discussion please contact Anthony Lowe on 01202 123311
This post is covered by Part 7 of the Immigration Act (2016) and therefore the ability to speak fluent English is an essential requirement for the role.
About BCP Council
BCP Council provides services to a diverse community of 400,000 residents and employs more than 5,000 people. Our area includes over 15 miles of beautiful world-renowned coastline. We can offer career defining roles to transform and improve services. By working with us, you can help deliver a vision of a thriving, word-class, prosperous and inclusive place for generations to come.
Our Benefits
We offer an excellent benefits package to colleagues. Find out more on >our website.
As a result of the creation of BCP Council in 2019, we are working on simplifying our terms and conditions of service and will be creating a single pay structure which is to be applicable for all employees. It is important to us that we offer benefits that our colleagues value as part of their total employment package and we are reviewing these to make sure we have it right. We are in the process of establishing a timescale for implementation and colleagues joining us will be included in these changes. This is expected to be in place in 2024.
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