Job Introduction
Starting salary for this role is £31,537 (pro rata for part-time colleagues)
This role sits within a well defined pay band, offering clear progression as you grow your career at BCP. Without exception all new starters begin at the entry point of the band, ensuring fairness and consistency across the organisation. Be part of a forward thinking workplace where you’re supported to grow and you can truly #BeTheDifference at BCP.
Internal colleagues are also normally appointed at the bottom of the band, unless moving within the same profession and skill level, where the pay band is the same they can be appointed to the existing pay point.
Learn more in our ‘More than just a job’ brochure on our careers site.
Job Title: Landlord Liaison Officer 18.5hrs permanent
Are you as passionate about preventing homelessness as we are?
We are looking for a motivated and dynamic individual to join our Landlord Liaison Team. The successful candidate will be responsible for building and maintaining relationships with private sector landlords, supporting the wider Housing Services Team, and administering the council’s financial assistance schemes in accordance with relevant policies and procedures. A key focus of this role is to prevent homelessness by offering support to landlords and tenants to sustain tenancies.
Key Responsibilities:
- Develop and maintain strong relationships with private sector landlords.
- Support landlords and tenants to sustain tenancies and prevent homelessness.
- Administer and make decisions regarding the council’s financial assistance schemes.
- Ensure compliance with relevant policies and procedures.
- Collaborate with the Housing Services Team to increase access to the private rental sector for our customers.
- Provide advice and support to landlords and tenants on tenancy-related issues.
- Conduct regular property inspections and ensure properties meet required standards.
- Identify tenants at risk of homelessness and implement early intervention strategies.
- Work closely with local agencies and support services to provide comprehensive assistance to tenants.
- Develop and deliver training sessions for landlords on best practices for tenancy sustainment and homelessness prevention.
Requirements:
- Exceptional communication and interpersonal skills: Ability to clearly convey information, actively listen, and build rapport with landlords, tenants, and team members. Strong written and verbal communication skills are essential for preparing reports, tenancy agreements, and correspondence.
- Strong problem-solving and decision-making abilities.
- Knowledge of local housing regulations and financial assistance schemes.
- Ability to work independently and as part of a team.
- Proficiency in relevant software and tools.
- Experience in homelessness prevention and tenancy sustainment is highly desirable.
For an informal discussion about this exciting role, please contact Kerry Payne on kerry.payne@bcpcouncil.gov.uk or 01202 118476
This authority is committed to safeguarding and promoting the welfare of the community and expects all staff and volunteers to share the same commitment. Applicants to this post will be required to complete the appropriate level of Disclosure & Barring Service Check. Please refer to the Person Specification for more details.
This post is covered by Part 7 of the Immigration Act (2016) and therefore the ability to speak fluent English is an essential requirement for the role
Please note, this role is not eligible for visa sponsorship and we can only consider applicants with existing right to work in the UK.
Previous applicants need not apply
At BCP Council, inclusion is more than a promise – it’s how we work.
We’re committed to providing a fully inclusive recruitment process ensuring every candidate and colleague has the support and reasonable adjustments they need to thrive.
From the moment you apply, through the recruitment process and throughout your career with us, we’ll be here to listen and provide the help and support you need.
It’s why we’re proud to be a Disability Confident Employer – and why you can trust that we’ll always do our best to make your experience positive and accessible.
If you require any reasonable adjustments or support during the recruitment process, please let us know when you apply or contact us directly – we’re here to help. For further information on the accessibility support we can offer please see here: Preparing for your interview | Working for BCP
About BCP Council
BCP Council provides services to a diverse community of 400,000 residents and employs more than 5,000 people. Our area includes over 15 miles of beautiful world-renowned coastline. We can offer career defining roles to transform and improve services. By working with us, you can help deliver a vision of a thriving, word-class, prosperous and inclusive place for generations to come.
Our Benefits
A Place to Thrive – Join BCP Council
At BCP Council, we’re not just building a workforce— we’re transforming how we recognise and reward our people.
Check out our attractive enhanced benefits and find out more about the new Pay and Reward package at (Employee benefits | Working for BCP link to careers page)
Be the difference - Join an organisation that values you
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