Vacancies

Seafront Catering Supervisor (2 Roles)

Job Introduction

Starting salary for this role is £34,434 (pro rata for part-time colleagues)

This role sits within a well defined pay band, offering clear progression as you grow your career at BCP. Without exception all new starters begin at the entry point of the band, ensuring fairness and consistency across the organisation. Be part of a forward thinking workplace where you’re supported to grow and you can truly #BeTheDifference at BCP.

Internal colleagues are also normally appointed at the bottom of the band, unless moving within the same profession and skill level, where the pay band is the same they can be appointed to the existing pay point.

Learn more in our ‘More than just a job’ brochure on our careers site.

Our Seafront Service is responsible for the management and development of our beautiful, world‑renowned coastline, and we are looking for enthusiastic, effective, and committed Catering Supervisors to join our Seafront Catering Team.

This is an exciting opportunity to play a key role in the day‑to‑day operation and success of two fantastic seafront cafés, each offering a unique setting and customer experience.

Our Locations

Pierview Kitchen Bournemouth
Recently refurbished and perfectly positioned at the heart of Pier Approach Bournemouth, this busy café is a vibrant destination for residents and visitors alike.

PierView Kitchen Boscombe
Located close to Boscombe Pier, this café benefits from stunning coastal surroundings and includes an on‑site function room available for private hire, adding variety to the role and opportunities for event support.

As a Catering Supervisor, you will support the smooth running of the cafés by:

Providing excellent customer service
Supervising staff and daily operations
Supporting food safety, quality, and cleanliness standards
Helping create a welcoming, professional environment for customers and colleagues

We’re looking for someone who is:

Passionate about hospitality and customer service
Confident supervising and motivating a team
Organised, reliable, and able to work in a fast‑paced environment
Committed to maintaining high standards

If you’re enthusiastic about working in a stunning seafront location and want to be part of a team that takes pride in Bournemouth and Boscombe’s coastline, we’d love to hear from you.

Accountabilities

Review current catering offer, preparing and implementing proposals to develop and improve the service in a profitable manner.
Suggest changes and improvements to working practices to maximise service quality, efficiency and continuity.
Manage staffing levels effectively so that there are appropriate staff numbers and staff can meet the needs and expectations of customers. This includes recruiting and training staff so that they understand the service levels expected and the processes they must follow, arranging rotas, and prioritising activities.
Implement and monitor stock control systems and procedures so that stock is managed appropriately to minimise waste and excess cost.
Make sure health & safety and food safety documentation, practices and procedures are maintained and updated so that the catering service is compliant with all regulatory and safety requirements.
Plan and agree menus with the Cook to ensure a nutritious and appetising provision of meals for customers. Menus will need to be in line with the catering policies and guidelines, seasonal availability, defined costs, and meet dietary needs and preferences of customers.
Resolve complex and contentious operational and customer issues, to ensure that a good service is delivered to customers.
Monitor agreed budgets and performance against cost improvement targets, to support the effective financial management of the service. This includes ensuring that all financial records are maintained in line with financial requirements and preparing reports on financial performance.
Monitor contracts and contractor performance, and build effective working relationships with external providers, to ensure quality of service delivery and value for money.

Knowledge / Skills / Experience required

NVQ 4 Hospitality Supervision or equivalent experience.
Personal Alcohol Licence – desirable but not essential
Food Hygiene Certificate Level 2.
Thorough knowledge of food safety and health and safety requirements.
Experience of managing catering operations.
Experience of managing staff.
Ability to plan and manage workload and activities for self and others.
Ability to persuade and influence based on knowledge, experience and data.

Dimensions of role

This role manages a team of catering staff.
This role will monitor budgets and work to cost targets.
Planning focus is the forthcoming weeks and months.

The role requires to work in the evenings and some unsociable hours as well as working weekends and bank holidays. No holiday is to be taken in July & August.

For an informal discussion about this role, please contact maxime.froger@bcpcouncil.gov.uk.

Interviews will take place on 21st May, in person only.

Please note, this role is not eligible for visa sponsorship and we can only consider applicants with existing right to work in the UK.

At BCP Council, inclusion is more than a promise – it’s how we work.

We’re committed to providing a fully inclusive recruitment process ensuring every candidate and colleague has the support and reasonable adjustments they need to thrive.

From the moment you apply, through the recruitment process and throughout your career with us, we’ll be here to listen and provide the help and support you need.

It’s why we’re proud to be a Disability Confident Employer – and why you can trust that we’ll always do our best to make your experience positive and accessible.

If you require any reasonable adjustments or support during the recruitment process, please let us know when you apply or contact us directly – we’re here to help. For further information on the accessibility support we can offer please see here: Preparing for your interview | Working for BCP

About BCP Council

BCP Council provides services to a diverse community of 400,000 residents and employs more than 5,000 people. Our area includes over 15 miles of beautiful world-renowned coastline. We can offer career defining roles to transform and improve services. By working with us, you can help deliver a vision of a thriving, world-class, prosperous and inclusive place for generations to come.

Our Benefits

A Place to Thrive – Join BCP Council

At BCP Council, we’re not just building a workforce— we’re transforming how we recognise and reward our people.

Check out our attractive enhanced benefits and find out more about the new Pay and Reward package at Employee benefits | Working for BCP

Be the difference - Join an organisation that values you

More About us | Working for BCP

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