Job Introduction
Bournemouth Seafront General Assistant
Role Purpose
You will be required to assist across a number of seafront functions and commercial activities. This is a challenging but rewarding role suited to candidates looking to work in a highly dynamic and varied role with a customer delivery focus. Applicants must be available to start their new role from 31st March 2025.
Main Responsibilities
You will need to be able to work as part of a team and independently as required using your own initiative. You will work proactively with all members of the public and the wider team, including external agencies and contractors. Enthusiasm and commitment to providing a safe, clean and inclusive seafront is essential. To support this, the position involves engaging with the public on public-safety and environmental issues such as litter and ranges from providing tourist information to enforcement of Seafront Bylaws, collecting payments, maximising income and enhancing visitor experience.
As no two days are the same, the dynamic nature of the role means a flexible approach is crucial to ensure the appropriate level of support is given to all functions across BCP Seafront Operations, including, but not limited to:
- General Assistant (Bournemouth Seafront)
- General Assistant (Alum/Durley Chine)
- Deckchair Attendant (Bournemouth Seafront)
- Deckchair Attendant (Alum/Durley Chine)
- Pier Toll Attendant
- Mini Golf Attendant
Please refer to the attached Job Description for further details.
The Ideal Candidate
If you are passionate about the local environment and the community benefits it provides, then an exciting opportunity exists for you with BCP Council Seafront Operations. We are looking for enthusiastic, self-motivated, and experienced people to join our Seafront Team. A disposition to promote high standards of customer care and communication skills is essential for this post. You will be an integral member of the Seafront Operations Team ensuring Bournemouth, Christchurch and Poole is a great place to live, work and visit.
Successful applicants will be expected to work weekends and bank holidays and for the needs of the business, late night and early working will be required throughout the period of employment.
If you would like more information about this role and others, please contact seafront.jobs@bcpcouncil.gov.uk and we will endeavor to respond as soon as possible.
About BCP Council
BCP Council provides services to a diverse community of 400,000 residents and employs more than 5,000 people. Our area includes over 15 miles of beautiful world-renowned coastline. We can offer career defining roles to transform and improve services. By working with us, you can help deliver a vision of a thriving, word-class, prosperous and inclusive place for generations to come.
Our Benefits
We offer an excellent benefits package to colleagues. Find out more on our website.
As a result of the creation of BCP Council in 2019, we are working on simplifying our terms and conditions of service and will be creating a single pay structure which is to be applicable for all employees. It is important to us that we offer benefits that our colleagues value as part of their total employment package and we are reviewing these to make sure we have it right. We have been in a process of collective bargaining since 2019 and have positively worked forward to reach an agreed position with the unions for the new contractual offer. This has taken longer than we hoped and therefore we are having to consider all alternative avenues available to enable us to remove inequality in the organisation as a result of bringing together 3 councils.
We are in the process of establishing a timescale for implementation, and all colleagues joining us will be included in these changes. We want to reassure everyone that whichever route is taken to reach the new terms and conditions, we can honour continuous service and there will not be any job reduction as a result of the implementation of Pay and Reward. If you have any questions at all about this process, please feel free to raise this with the hiring manager.
Attached documents
