Job Introduction
Seafront Land Train Guard
Role Purpose
You will be required to assist in operating the seafront’s Land Train by working alongside the driver to provide and promote the service. This is a challenging but rewarding role suited to candidates with an affinity for customer service. Applicants must be available to start their new role on the 25th of March.
Main Responsibilities
You will need to be able to work as part of a team and independently as required using your own initiative. You will work proactively with all members of the public and the wider team. Enthusiasm and commitment to providing a safe, clean, and inclusive seafront is essential. To support this the position involves assisting the driver to ensure passenger safety as well as providing tourist information, collecting payments, maximising income and enhancing visitor experience. The seafront’s Land Train Service will operate across Bournemouth Seafront and Hengistbury Head nature reserve between March and October. The dynamic nature of the role means a flexible approach is crucial. This includes providing cover as necessary.
Please refer to the attached Job Description for further details.
The Ideal Candidate
If you are passionate about the local environment and the community benefits it provides, then an exciting opportunity exists for you with BCP Council Seafront Operations. We are looking for enthusiastic, self-motivated, and experienced people to join our Seafront Team. A disposition to promote high standards of customer care and communication skills is essential for this post. You will be an integral member of the Seafront Operations Team ensuring Bournemouth, Christchurch and Poole is a great place to live, work and visit.
Successful applicants will work in shifts covering up to 5 days in 7, including some Bank Holidays and weekends on an approximate 37 hours per week basis. The applicant will also be expected to work outdoors for most of each shift in order to carry out their duties.
About BCP Council
BCP Council provides services to a diverse community of 400,000 residents and employs more than 5,000 people. Our area includes over 15 miles of beautiful world-renowned coastline. We can offer career defining roles to transform and improve services. By working with us, you can help deliver a vision of a thriving, word-class, prosperous and inclusive place for generations to come.
Our Benefits
We offer an excellent benefits package to colleagues. Find out more on our website.
As a result of the creation of BCP Council in 2019, we are working on simplifying our terms and conditions of service and will be creating a single pay structure which is to be applicable for all employees. It is important to us that we offer benefits that our colleagues value as part of their total employment package and we are reviewing these to make sure we have it right. We have been in a process of collective bargaining since 2019 and have positively worked forward to reach an agreed position with the unions for the new contractual offer. This has taken longer than we hoped and therefore we are having to consider all alternative avenues available to enable us to remove inequality in the organisation as a result of bringing together 3 councils.
We are in the process of establishing a timescale for implementation, and all colleagues joining us will be included in these changes. We want to reassure everyone that whichever route is taken to reach the new terms and conditions, we can honour continuous service and there will not be any job reduction as a result of the implementation of Pay and Reward. If you have any questions at all about this process, please feel free to raise this with the hiring manager.
Attached documents
