Job Introduction
The pay range for this role will be £30,024– £33,143 (pro rata for part time colleagues)
We’re looking forward to welcoming new colleagues under this refreshed framework of pay, terms, and conditions. To promote fairness and consistency, all new starters will begin at the bottom of the pay band. This reflects our commitment to equity across the organisation and aligns with the approach taken with existing staff during the transition. While the starting salary is fixed, the role offers excellent scope for growth, meaningful contribution, and being part of a forward-thinking team.
You can also find out more about the new terms and conditions that we are introducing on our careers site on, 'More than just a job' brochure
At BCP Council we recognise that our position as a highly successful council depends on our fantastic team of people, who work hard and love what they do.
Our Seafront Service is responsible for the management and development of our beautiful world-renowned coastline, and we are looking for an enthusiastic, effective and committed officer to join our Seafront Operations Team.
Role Purpose:
Working directly with the Seafront Senior Rangers, you would be responsible for overseeing the day-to-day operation of seafront facilities and services. Whilst not an exhaustive list, the focus of this role will be related to:
- Management of large teams of permanent and seasonal staff
- Looking after facilities such as Beach Offices & Public Toilets
- Ensuring Health & Safety is maintained.
- Delivering Commercial Services (Land Trains, Lifts, Piers, Mini-Golf, Furniture, etc).
Accountabilities:
- Plan, allocate and co-ordinate work and activities so that there is appropriate staffing to meet delivery demands and staff are allocated duties appropriately to meet service requirements.
- Supervise and monitor the work of a team to make sure that the team is achieving defined objectives and standards, and that work is delivered in accordance with defined procedures and processes. This will include providing service specific guidance and advice with regards to best practice and guidelines for relevant procedures.
- Act as a point of contact for enquiries or complaints from the public or operational partners, providing information and advice so that a good customer service is provided and enquiries resolved in an appropriate and timely manner.
- Resolve operational issues and questions as they arise, escalating complex issues as appropriate, so that staff are supported in their roles and issues are resolved appropriately.
- Supervise a team so that they are supported and enabled to deliver their role to the expected service and conduct standards. This will include supporting with recruitment, carrying out training and inductions, and supporting with performance management activities.
- Collate data and prepare routine standardised reports relating to service activity and performance, in accordance with defined requirements, to inform senior management of performance and service delivery issues that will in turn inform service planning and development.
- Represent the service unit section at meetings (with internal stakeholders, user groups, external stakeholders and partners), to maintain effective working relationships with stakeholders.
Knowledge / Skills / Experience Requirements
- Diploma in relevant subject area or equivalent experience.
- Detailed knowledge of the work practices, processes and procedures relating to the service area.
- Knowledge of relevant policies and standards, including relevant health and safety policies.
- Some knowledge of legislation and regulations that underpin relevant policies and procedures.
- Experience of supervising a team to deliver defined service objectives.
- Experience of overseeing operational service delivery or customer services.
- Ability to communicate effectively, using knowledge and experience to make recommendations and cause understanding in others, particularly when dealing with complaints.
- Ability to plan and prioritise work for a team, responding to ad-hoc issues and emerging priorities.
- Must have a full valid driving licence.
Dimensions of Role:
- The role allocates and oversees the work of a team within a supervisory/management hierarchy.
- This role does not manage any direct budgets.
- Planning is focused on the efficient delivery of tasks/activities over the days and weeks ahead.
- The role requires a basic DBS check and vetting.
Working Conditions:
Aspects of the role that have a material impact on the nature of the job, once all reasonable actions have been taken to moderate or eliminate them:
- The role is exposed to some challenging antisocial behaviour from members of the public
- The role is mainly based in an outdoor environment.
- The role is 5 in 7 days, including weekends and Bank Holidays.
Please direct any questions to Jonathan.kelly@bcpcouncil.gov.uk.
Previous applicants need not apply.
Interviews will take place in person on Monday 16th February 2026 only.
Please note, this role is not eligible for visa sponsorship and we can only consider applicants with existing right to work in the UK.
About BCP Council
BCP Council provides services to a diverse community of 400,000 residents and employs more than 5,000 people. Our area includes over 15 miles of beautiful world-renowned coastline. We can offer career defining roles to transform and improve services. By working with us, you can help deliver a vision of a thriving, word-class, prosperous and inclusive place for generations to come.
Our Benefits
A Place to Thrive – Join BCP Council
At BCP Council, we’re not just building a workforce— we’re transforming how we recognise and reward our people.
Check out our attractive enhanced benefits and find out more about the new Pay and Reward package at (Employee benefits | Working for BCP link to careers page)
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