Senior Housing Options Officer

Job Introduction

Senior Housing Options Officer 

Could you support positive change in people’s lives? 

We are looking for an enthusiastic person to join the Housing Options Team as a Senior Housing Options Officer. You will predominantly be focussed on supporting people who have or will soon becoming homeless. 

This role will challenge you every day to use your excellent customer service and problem-solving skills within a supportive and motivated team. 

If you can:

• Help to motivate and guide the team to manage homeless applications and exit plans for support and accommodation.
• Communicate effectively with clients, face to face and over the phone to maximise engagement and positive housing and support outcomes
• Work with a varied workload, and be able to juggle ever changing priorities
• Represent Housing Services at case conferences and multi-agency meetings 
• Work in partnership with relevant agencies to ensure that we offer holistic support for clients to access and maintain accommodation.
• Understand the Homelessness Reduction Act and proactively work to prevent and relieve homelessness.
• Supervisory responsibilities for a number of staff in the team
• Assist in the delivery of and development of homelessness prevention pathways 

Then we want to hear from you! 

Are you as passionate about housing as we are?   Please read the job description and person specification and apply now!

This authority is committed to safeguarding and promoting the welfare of the community and expects all staff and volunteers to share the same commitment. Applicants to this post will be required to complete the appropriate level of Disclosure & Barring Service Check. Please refer to the Person Specification for more details. 

This post is covered by Part 7 of the Immigration Act (2016) and therefore the ability to speak fluent English is an essential requirement for the role  

For an informal discussion about this post please contact Hannah Slade on 01202 817418 or hannah.slade@bcpcouncil.gov.uk 

 Previous applicants to this post need not apply.

About BCP Council

BCP Council provides services to a diverse community of 400,000 residents and employs more than 5,000 people.  Our area includes over 15 miles of beautiful world-renowned coastline.  We can offer career defining roles to transform and improve services.  By working with us, you can help deliver a vision of a thriving, word-class, prosperous and inclusive place for generations to come.

Our Benefits

We offer an excellent benefits package for further details see here

As a result of the creation of BCP Council in 2019, we are working on simplifying our terms and conditions of service and will be creating a single pay structure which is to be applicable for all employees. It is important to us that we offer benefits that our colleagues value as part of their total employment package and we are reviewing these to make sure we have it right. We are in the process of establishing a timescale for implementation and colleagues joining us will be included in these changes. Expected to be in place 2024.

DBS

BCP Council is committed to safeguarding and promoting the welfare of the community and expects all staff and volunteers to share the same commitment. Applicants to this post will be required to complete the appropriate level of Disclosure & Barring Service Check. Please refer to the Job Description or Role Profile for more details.