Support & Inclusion Officer - Domestic Abuse Focus - 22 hours per week - 12 month Fixed term contract

Job Introduction

Support and Inclusion Officer – Domestic Abuse Focus

22 hrs per week -12 month Fixed Term contract
 

Salary £31,537 – £34,434 – pro rata

Are you passionate about making a difference in the lives of individuals and families affected by domestic abuse? Do you have the drive to prevent homelessness and support people in finding safe, sustainable housing solutions? If so, we want to hear from you.

About the Role

We are looking for compassionate and proactive individuals to join our Housing Options and Partnerships team as Support and Inclusion Officers with a focus on domestic abuse. In this vital role, you will:

• Support households to remain in their homes or secure longer-term housing solutions.
• Work creatively and collaboratively to prevent and relieve homelessness.
• Provide trauma-informed support to individuals and families affected by domestic abuse.
• Deliver support in a variety of settings, including customers’ homes and temporary accommodation.
• Work closely with domestic abuse partner agencies to provide holistic, tailored support packages.

Key Responsibilities

• Manage a caseload and conduct regular home visits to assess housing needs and risks.
• Identify and assess support needs of individuals and families affected by domestic abuse, ensuring a trauma-informed approach is embedded throughout the support process.
• Make timely and appropriate referrals to specialist domestic abuse services and other relevant partner agencies to ensure clients receive comprehensive and coordinated support.
• Work collaboratively with external agencies to develop and implement tailored support plans that address the specific needs and risks associated with domestic abuse.
• Support clients in temporary accommodation to transition into settled housing, including private rented, supported, and social housing.
• Provide advice and assistance to prevent eviction and sustain tenancies across various housing types.
• Negotiate with landlords, family members, and other stakeholders to prevent homelessness.
• Assist clients in accessing benefits, budgeting, and securing essential items for resettlement.
• Maintain accurate case notes and records in line with safeguarding and data protection policies.
• Attend and contribute to multi-agency meetings, case conferences, and supervision sessions.

Requirements

• Enhanced DBS check.
• Fluent in English.
• Ability to travel across the BCP area.
• Completion of Level 1 and Level 2 Domestic Abuse training within the first month of employment.
• Completion of Survivor Trust Domestic Abuse training within three months of employment.
• Willingness to undertake further training as required.

Why Join Us?

• Be part of a supportive and dedicated team making a real impact.
• Access to ongoing training and development opportunities.
• Work in a dynamic environment where your ideas and contributions are valued.

Apply now to help shape better futures for those in need of support and safety.

For an informal discussion, please contact Katie Blake on katie.blake@bcpcouncil.gov.uk or on 01202 138179

About BCP Council

BCP Council provides services to a diverse community of 400,000 residents and employs more than 5,000 people.  Our area includes over 15 miles of beautiful world-renowned coastline.  We can offer career defining roles to transform and improve services.  By working with us, you can help deliver a vision of a thriving, word-class, prosperous and inclusive place for generations to come.

Our Benefits

We offer an excellent benefits package for further details see here

As a result of the creation of BCP Council in 2019, we are working on simplifying our terms and conditions of service and will be creating a single pay structure which is to be applicable for all employees. It is important to us that we offer benefits that our colleagues value as part of their total employment package and we are reviewing these to make sure we have it right. We have been in a process of collective bargaining since 2019 and have positively worked forward to reach an agreed position with the unions for the new contractual offer. This has taken longer than we hoped and therefore we are having to consider all alternative avenues available to enable us to remove inequality in the organisation as a result of bringing together 3 councils. 

We are in the process of establishing a timescale for implementation, and all colleagues joining us will be included in these changes. We want to reassure everyone that whichever route is taken to reach the new terms and conditions, we can honour continuous service.  If you have any questions at all about this process, please feel free to raise this with the hiring manager.

DBS

BCP Council is committed to safeguarding and promoting the welfare of the community and expects all staff and volunteers to share the same commitment.  Applicants to this post will be required to complete the appropriate level of Disclosure & Barring Service Check. Please refer to the Job Description or Role Profile for more details.