Job Introduction
Housing Options Team, BCP Council
Support and Inclusion officers working across BCP
Are you passionate about supporting people and helping to prevent homelessness?
BCP is committed to ending homelessness in Bournemouth, Christchurch and Poole by ensuring everyone has a safe place to live that they can call home. We are looking for highly motivated Support and Inclusion Officers to join our front-line housing team to help deliver this vision. If you are passionate about supporting people to prevent homelessness, we have exciting career opportunities available.
You will have an awareness of homelessness and its many root causes, as well as an ability to put people at ease, exercise empathy and provide trauma informed support.
This rewarding role will challenge you every day to use your excellent people skills and problem-solving ability. You will be part of a supportive and motivated team, helping people in often complex and difficult situations, including homelessness.
If you have experience of working with people and the skills to;
Communicate effectively
- Manage a caseload with competing demands
- Collaborate with other teams and partner agencies
- Provide tailored support to customers to maintain accommodation
- Find creative solutions to prevent homelessness
Then we want to hear from you!
Experience in this field is desirable but we are looking for those who have the right approach and behaviours with the ability to learn and carry out this role.
We are looking to recruit to Support and Inclusion roles within different parts of the housing options team. This includes;
- Support and Inclusion Officer – Housing Response Team
- Support and Inclusion Officer - Rough Sleeping Prevention Team
Please read the job descriptions attached and person specification and apply now, indicating whether you have a preference for either role or wish to be considered for both.
Hybrid Working Opportunities and Flexible Working Available
We offer opportunities for training and professional development.
This authority is committed to safeguarding and promoting the welfare of the community and expects all staff and volunteers to share the same commitment. Applicants to this post will be required to complete the appropriate level of Disclosure & Barring Service Check. Please refer to the Person Specification for more details.
This post is covered by Part 7 of the Immigration Act (2016) and therefore the ability to speak fluent English is an essential requirement for the role
For an informal discussion about this post please contact Becki Parsons 01202 01202 123365 or Tom Moore on 01202 093706
Candidates shortlisted will be invited to a half day assessment event on 22nd January 2025, this will involve written and group exercises.
Previous applicants to this post need not apply.
About BCP Council
BCP Council provides services to a diverse community of 400,000 residents and employs more than 5,000 people. Our area includes over 15 miles of beautiful world-renowned coastline. We can offer career defining roles to transform and improve services. By working with us, you can help deliver a vision of a thriving, word-class, prosperous and inclusive place for generations to come.
Our Benefits
We offer an excellent benefits package for further details see our website
As a result of the creation of BCP Council in 2019, we are working on simplifying our terms and conditions of service and will be creating a single pay structure which is to be applicable for all employees. It is important to us that we offer benefits that our colleagues value as part of their total employment package and we are reviewing these to make sure we have it right. We are in the process of establishing a timescale for implementation and colleagues joining us will be included in these changes. Expected to be in place 2024 or early 2025.
DBS
BCP Council is committed to safeguarding and promoting the welfare of the community and expects all staff and volunteers to share the same commitment. Applicants to this post will be required to complete the appropriate level of Disclosure & Barring Service Check. Please refer to the Job Description or Role Profile for more details.
Attached documents
