Business Rates Officer

Job Introduction

Starting salary for this role is £32,061  (pro rata for part-time colleagues) 

This role sits within a well defined pay band, offering clear progression as you grow your career at BCP. Without exception all new starters begin at the entry point of the band, ensuring fairness and consistency across the organisation. Be part of a forward thinking workplace where you’re supported to grow and you can truly #BeTheDifference at BCP. 

Internal colleagues are also normally appointed at the bottom of the band, unless moving within the same profession and skill level, where the pay band is the same they can be appointed to the existing pay point.

Learn more in our ‘More than just a job’ brochure on our careers site.

Role Purpose

We have an existing opportunity for a Business Rates Officer (Advanced Processor) to join our successful Non Domestic Rates (Business Rates) Team at BCP Council.

Main Responsibilities

Main responsibilities include dealing with day-to-day complex enquiries either by post, email or telephone and determining liability, ensuring any relevant reliefs or exemptions are applied correctly. 

The Ideal Candidate

We are looking for an individual with a strong commitment to the delivery of a professional customer service, 

 Candidates must have

• Good interpersonal, communication and literacy skills
• The ability to work with a wide range of people
• The ability to keep efficient written records of work done
• A flexible approach to change and working practices
• The ability to use data to inform the decision-making process in line with procedures and legislative requirements. 

 Whilst experience within a Revenues environment is desirable, if you are keen to learn, are proactive and committed to continued service and personal development we would like to hear from you. Full training would be given to the successful candidate. 

 Should you wish for an informal chat about the role, please contact Richard Wigmore on 01202 096557

Please note, this role is not eligible for visa sponsorship and we can only consider applicants with existing right to work in the UK. 

At BCP Council, inclusion is more than a promise – it’s how we work. 
 

We’re committed to providing a fully inclusive recruitment process ensuring every candidate and colleague has the support and reasonable adjustments they need to thrive. 

From the moment you apply, through the recruitment process and throughout your career with us, we’ll be here to listen and provide the help and support you need. 

It’s why we’re proud to be a Disability Confident Employer – and why you can trust that we’ll always do our best to make your experience positive and accessible. 

If you require any reasonable adjustments or support during the recruitment process, please let us know when you apply or contact us directly – we’re here to help.  For further information on the accessibility support we can offer please see here:  Preparing for your interview | Working for BCP 

About BCP Council

BCP Council provides services to a diverse community of 400,000 residents and employs more than 5,000 people. Our area includes over 15 miles of beautiful world-renowned coastline. We can offer career defining roles to transform and improve services. By working with us, you can help deliver a vision of a thriving, world-class, prosperous and inclusive place for generations to come.

Our Benefits 

A Place to Thrive – Join BCP Council 

At BCP Council, we’re not just building a workforce— we’re transforming how we recognise and reward our people. 
  

Check out our attractive enhanced benefits and find out more about the new Pay and Reward package at (Employee benefits | Working for BCP

 Be the difference - Join an organisation that values you 

 More About us | Working for BCP 

Basic DBS

BCP Council is committed to safeguarding and promoting the welfare of the community and expects all staff and volunteers to uphold this commitment.

As part of the recruitment process, applicants for this role will be required to undertake the appropriate level of Basic Disclosure and Barring Service (DBS) check. Please refer to the Role Profile for more details.