Job Introduction
We are seeking a dynamic and experienced Business Support and Information Team Leader to manage the daily operational functions of the Family Hubs Business Support and Information team. This team is responsible for delivering professional business support, a welcoming reception service, and providing information and signposting to the public through the network of Family Hubs and the Early Help Access Point.
The successful candidate will need to be highly motivated, well organised, proactive and possess outstanding personal and leadership skills. They will have a positive, confident and flexible approach whilst managing a diverse and demanding workload.
Full responsibilities are detailed on the attached job description.
Key additional responsibilities will include;
- Line management of a locality Family Hub BSIO staff team
- Delegation of work
- Conducting team meetings
- Knowledge of HR & financial policies and procedures
- Responsibility of ensuring cover across hubs
- Providing team updates
If you are looking to develop your skills alongside contributing to excellent outcomes for children, young people, families and staff, then we look forward to receiving your application.
If you would like to have an informal conversation about the role, please contact carla.baldwin@bcpcouncil.gov.uk or michelle.lee@bcpcouncil.gov.uk.
Proposed interview date: Thursday 8th May
About BCP Council
BCP Council provides services to a diverse community of 400,000 residents and employs more than 5,000 people. Our area includes over 15 miles of beautiful world-renowned coastline. We can offer career defining roles to transform and improve services. By working with us, you can help deliver a vision of a thriving, word-class, prosperous and inclusive place for generations to come.
Our Benefits
We offer an excellent benefits package for further details on our website.
As a result of the creation of BCP Council in 2019, we are working on simplifying our terms and conditions of service and will be creating a single pay structure which is to be applicable for all employees. It is important to us that we offer benefits that our colleagues value as part of their total employment package and we are reviewing these to make sure we have it right. We have been in a process of collective bargaining since 2019 and have positively worked forward to reach an agreed position with the unions for the new contractual offer. This has taken longer than we hoped and therefore we are having to consider all alternative avenues available to enable us to remove inequality in the organisation as a result of bringing together 3 councils.
We are in the process of establishing a timescale for implementation, and all colleagues joining us will be included in these changes. We want to reassure everyone that whichever route is taken to reach the new terms and conditions, we can honour continuous service and there will not be any job reduction as a result of the implementation of Pay and Reward. If you have any questions at all about this process, please feel free to raise this with the hiring manager.
DBS
BCP Council is committed to safeguarding and promoting the welfare of the community and expects all staff and volunteers to share the same commitment. Applicants to this post will be required to complete the appropriate level of Disclosure & Barring Service Check. Please refer to the Job Description or Role Profile for more details.
Attached documents
