Job Introduction
Business Support Services is looking for two talented full-time (37 hrs per week) Business Support Officers to work in the team contributing to the delivery of the statutory services of the Planning department.
You will need strong administrative skills and experience of working in an office environment, be a motivated individual confident using your initiative, and have an ability to prioritise competing workloads. Familiarity with Microsoft office software is essential, and your ability to be flexible, with strong people skills, is crucial to your success in the role. A keen attention to detail and the ability to interpret plans and documents is important to our business, and your team working experience is desirable, and while not a prerequisite, prior experience of working for a local authority is an advantage.
You will join a friendly and industrious team where you can expect to undertake the following duties:
- Accessing, downloading, and preparing planning applications.
- Validating and registering a range of planning and tree work applications, increasing in complexity as you progress.
- Checking planning history and legislation.
- Communicating by phone and email with a range of customers and stakeholders.
- Charging applicants planning fees.
- Contributing to the administration of planning committees and planning appeals.
- Generating documents publicising applications.
- Processing electronic consult representations.
- Making the relevant final decision information available on the Council website.
- Assisting the Support Team Leader in delivering any other work required of the service.
If you are interested in working for the Council and developing skills and experience in public service, including through use of the latest Microsoft innovations and case management systems, then come and join us.
The Team Leaders will provide training for the post, and enthusiastic and knowledgeable colleagues will support you as you develop. We provide opportunities to specialise in specific functions of the role and offer the option to work from home and our offices.
Working for the Council also offers a wide range of benefits such as Local Government Pension and Employee Discounts.
To discuss the role of Business Support Officer for Planning and find out how to apply please contact Richard Salt, Senior Service Manager by email at Richard.salt@bcpcouncil.gov.uk, or by calling 01202 118531, 9 – 5, Monday to Friday.
About BCP Council
BCP Council provides services to a diverse community of 400,000 residents and employs more than 5,000 people. Our area includes over 15 miles of beautiful world-renowned coastline. We can offer career defining roles to transform and improve services. By working with us, you can help deliver a vision of a thriving, word-class, prosperous and inclusive place for generations to come.
Our Benefits
We offer an excellent benefits package for further details see here
As a result of the creation of BCP Council in 2019, we are working on simplifying our terms and conditions of service and will be creating a single pay structure which is to be applicable for all employees. It is important to us that we offer benefits that our colleagues value as part of their total employment package and we are reviewing these to make sure we have it right. We have been in a process of collective bargaining since 2019 and have positively worked forward to reach an agreed position with the unions for the new contractual offer. This has taken longer than we hoped and therefore we are having to consider all alternative avenues available to enable us to remove inequality in the organisation as a result of bringing together 3 councils.
We are in the process of establishing a timescale for implementation, and all colleagues joining us will be included in these changes. We want to reassure everyone that whichever route is taken to reach the new terms and conditions, we can honour continuous service and there will not be any job reduction as a result of the implementation of Pay and Reward. If you have any questions at all about this process, please feel free to raise this with the hiring manager.
