Job Introduction
Digital Engagement Manager
We are welcoming applications for the role of Digital Engagement Manager with Devon & Cornwall Police based at the following location(s): Police Headquarters, Exeter, Police Headquarters, Winfrith, Dorset
Salary: Grade 11 - Starts at £59,229 rising by yearly increments to a maximum of £66,852 per annum
Please note that the above salary is based on working 37 hours per week. If this role is part-time or you are appointed on a part-time basis your salary will be prorated to reflect this. Exceptions to starting salary may apply if you are an existing Devon and Cornwall or Dorset Police Staff employee substantively posted to a role at the same grade.
Type of employment: Permanent
Type of working arrangement: Hybrid Worker - Hybrid working is a form of flexible working where workers spend some of their time working remotely (usually, but not necessarily, from home) and some in the employer's workspace.
Hours per week: this role is 37 hours per week. However we welcome applications from individuals wishing to work on a part-time basis and are willing to consider flexible working patterns subject to business need.
Allowances: This role attracts no allowances.
About the role:
About the role:
It’s an exciting time to join the Alliance ICT department. We’re about to embark on a 10 year contract with BT to deliver our Managed Services across Devon & Cornwall and Dorset Police Forces. Alongside the new contractual arrangements, we’re restructuring our ICT department to align our people resources to be able to manage the contract delivery and take forward new, key areas where we need to develop our remit to deliver a forward thinking, proactive and results orientated service to our customers and stakeholders.
Digital Engagement forms one of three new teams within ICT – Digital Delivery and Digital Innovation are the other two. The ICT Digital Engagement Manager has responsibility for the supply of ICT services through in-house resource and by third parties, managing contracts, setting commercial and performance targets and ensuring performance delivery across the supplier remit. The Digital Engagement Team encompasses:
- a Commercial Team with responsibility for procurement, contracts, licensing and service management
- a Business Partner Team with responsibility for customer service and stakeholder engagement
- a Project Management Office with responsibility for resourcing and delivering major ICT changes
About you:
An experienced and successful leader and manager, you will have broad all round knowledge and experience of the Information, Communications and Technology marketplace, including ICT business trends, technologies and future developments. Alongside your experience of dealing with suppliers and contracts, you will have strong analytical skills, and a track record in delivering exceptional service covering a wide range of ICT technologies. Importantly, you will be great at collaborating, setting and managing expectations and quickly able to build credibility and establish good professional relationships across our Forces, suppliers and partners.
For an informal discussion about the work of the ICT department and the role, contact Mark Chivers, Chief Technology Officer mark.chivers@devonandcornwall.police.uk or Andy Bennington, Digital Delivery Manager andy.bennington@dorset.police.uk to find out more.
Want to know more about this role?
Further detail regarding this role and the essential requirements can be found within the role profile attached below.
If you think this may be the role for you and would like further information, please contact:
Hiring Line Manager: Mark Chivers - ICT Chief Technology Officer
Email Address: mark.chivers@devonandcornwallpolice.pnn.police.uk
Telephone Number: N/A
What you get if you join us:
If you work for us, you will get access to:
- A competitive salary with yearly increments.
- 25 days a year leave entitlement, with an increase to 30 days after 5 years continuous employment, plus bank holidays (pro-rata for part time workers).
- Access to heavily subsidised gym membership that will provide you access to police site gyms throughout the counties.
- Access to the Blue Light Card Scheme for discounts and services (requires a one off payment of £5).
- Company sick pay.
- Competitive local government pension scheme.
- Job related equipment, as required.
- Free onsite parking at many police sites throughout the counties.
- Access to Group insurance scheme (via salary sacrifice scheme).
- Support networks, free Employees Assistance Programme, Occupational Health and wellbeing services.
- Development and training opportunities.
- Supportive and flexible training plan, including regular check-ins throughout your initial period of joining us to ensure you are up to speed with the role and getting the support you need.
- Flexitime, with the ability to undertake your hours flexibly and in line with business need.
- Hybrid working, with the ability to work remotely at times throughout the working week (once signed off the training plan).
Role Profile:
Digital Engagement Manager v3.docx – 91KB Opens in a new window
Converted File Digital Engagement Manager v3.docx.pdf – 68KB Opens in a new window
Recruitment process
Additional Information
Dual working: This role will require the post holder to travel to alternative locations on an ad hoc basis to undertake the role, travel expenses will be reimbursed in accordance with force policy.
Political Restrictions: None apply to this role.
Application Stage:
To apply for this role please follow this link Digital Engagement Manager - Devon & Cornwall Police and Dorset Police, click the 'apply' button below, you will then be taken to a registration page. Please complete this registration form to create an account, once created you will be taken to the application.
Already have an account? If you have previously created an account, please click 'login' at the bottom of the page next to the 'submit registration' button. Once logged in, you will be taken to the application.
Once registered, you will have to complete an eligibility form to apply. If eligible you will move to the application form stage where you will evidence your suitability for this post. The closing date for applications is 20/09/2024, 12:00.
Selection Stage:
The selection for this role will consist of Shortlisting, Interview.
Applications will be anonymised and then shortlisted by the shortlisting panel. Following the shortlisting you will be notified of the recruitment decision via email along with feedback on your application.
If successful, you will then be invited to an interview. This will be based on the behaviours outlined within the role profile. The interview process is due to take place week commencing 30 September 2024.
Some roles may also require an assessment and / or fitness test. Further information on this will be provided following the shortlisting process. The assessment and / or fitness test date will be and if applicable, otherwise N/A.
Pre-requisites:
If you are successful through the selection stage of the recruitment process, we will make a conditional offer of appointment and commence pre-requisite checks. These checks can include:
- Vetting checks,
- Reference checks,
- Medical assessment,
- Qualification review,
- Right to Work checks.
A formal offer of appointment and start date will not be agreed until all checks are satisfactorily completed. If you are successful at the selection stage your conditional offer will outline which of these checks are applicable to you.
IMPORTANT INFORMATION:
The application system only remains active on a single page for a period of 60 minutes.
Please ensure you allow time to complete your application fully as part complete pages do not save.
If the role has evidence questions you are required to complete in the application form, you may wish to complete these remotely and then paste your answers into the boxes at time of submission. Please note, each evidence criterion is set to a maximum of 2000 characters.