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Direct Payment Advisor

Job Introduction

Role Purpose 

The Direct Payment Team are currently recruiting a full time post of 37 hours per week and a part time post of 17 hours per week.

The successful applicants will be working as part of a team of Advisors within Adult Social Care at BCP Council. 

The Direct Payment Advisor role is to assist  people within the Bournemouth, Christchurch and Poole locality to self direct their own support and care needs , offering flexibility, choice and control in the way that they wish to have their assessed eligible care needs met.


Main Responsibilities

  • To assist in the day-to-day operation of the Direct Payments Advice Service, that offers advice and practical assistance to existing and potential Direct Payment recipients. 
  • To support Adult Social Care staff to ensure that all Direct Payment Schemes are implemented and maintained within applicable policies and guidance. 
  • To support individuals to manage their financial and administrative responsibilities arising from the Direct Payment scheme. 
  • To work as necessary with individuals to enable them to effectively recruit and manage their own personal assistants, lawfully and safely. This includes supporting the person when appropriate with grievance, disciplinary and redundancy process, adhering to employment law.

The Ideal Candidate

The ideal candidates will have some experience of Adult Social care or of a care setting, some experience of Direct Payments would be an advantage, however, this is not essential, we see the ideal candidate to be caring and empathetic whilst being able to communicate effectively and able to work in a fast paced environment. 

They must be numerate, able to work with various IT packages, such as Excel, word and outlook.  

This role is hybrid, with opportunities for office and home working. 

A full valid UK driving licence and access to a vehicle including business insurance, or ability to travel within the council area in an agreed and timely manner.

For an informal discussion about this role, please contact Lindsay Warren at lindsay.warren@bcpcouncil.gov.uk 

About BCP Council

BCP Council provides services to a diverse community of 400,000 residents and employs more than 5,000 people.  Our area includes over 15 miles of beautiful world-renowned coastline.  We can offer career defining roles to transform and improve services.  By working with us, you can help deliver a vision of a thriving, word-class, prosperous and inclusive place for generations to come.


Our Benefits

We offer an excellent benefits package for further details see Colleague benefits and support | BCP (bcpcouncil.gov.uk)

As a result of the creation of BCP Council in 2019, we are working on simplifying our terms and conditions of service and will be creating a single pay structure which is to be applicable for all employees. It is important to us that we offer benefits that our colleagues value as part of their total employment package and we are reviewing these to make sure we have it right. We are in the process of establishing a timescale for implementation and colleagues joining us will be included in these changes. Expected to be in place 2024 or early 2025.

DBS

BCP Council is committed to safeguarding and promoting the welfare of the community and expects all staff and volunteers to share the same commitment. Applicants to this post will be required to complete the appropriate level of Disclosure & Barring Service Check. Please refer to the Job Description or Role Profile for more details.

 

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