Early Help Support Worker - First Response

Job Introduction

Early Help Support Worker - First Response

Are you passionate about ensuring that Children and Families in BCP are offered the right help at the right time? If so then we are looking for a highly motivated, solution focused individual to work within the Children's Services First Response Hub. The First Response Hub is the 'Front Door' to Children's Services in BCP; any professional or member of the public can contact us if they have concerns about a family or child/young person and feel that they would benefit from support or safeguarding services. Your role as a Triage and Advice Worker will be to offer advice and guidance to callers as well as triage referrals to ensure that children and young people are safeguarded and have access to appropriate services. 

The role is fast paced and the successful candidate will need to be able to work well under pressure, managing conflicting demands and tight timescales. You will need an excellent understanding of safeguarding as well as the impact that adverse experiences can have on children and young people. You will need to be passionate about helping families identify ways in which they can overcome barriers that they face so that they can achieve positive outcomes.

If you would like an informal conversation about the role after reading the job description and person specification please contact Nanette McVeigh, Team Manager on 01202 123334 or Michelle Baron, Team Manager 01202 128572 

About BCP Council

BCP Council provides services to a diverse community of 400,000 residents and employs more than 5,000 people. Our area includes over 15 miles of beautiful world-renowned coastline. We can offer career defining roles to transform and improve services. By working with us, you can help deliver a vision of a thriving, word-class, prosperous and inclusive place for generations to come.

Our Benefits

We offer an excellent benefits package to colleagues. Find out more on our website

As a result of the creation of BCP Council in 2019, we are working on simplifying our terms and conditions of service and will be creating a single pay structure which is to be applicable for all employees. It is important to us that we offer benefits that our colleagues value as part of their total employment package and we are reviewing these to make sure we have it right. We have been in a process of collective bargaining since 2019 and have positively worked forward to reach an agreed position with the unions for the new contractual offer. This has taken longer than we hoped and therefore we are having to consider all alternative avenues available to enable us to remove inequality in the organisation as a result of bringing together 3 councils. 

We are in the process of establishing a timescale for implementation, and all colleagues joining us will be included in these changes. We want to reassure everyone that whichever route is taken to reach the new terms and conditions, we can honour continuous service and there will not be any job reduction as a result of the implementation of Pay and Reward.  If you have any questions at all about this process, please feel free to raise this with the hiring manager.

DBS

BCP Council is committed to safeguarding and promoting the welfare of the community and expects all staff and volunteers to share the same commitment. Applicants to this post will be required to complete the appropriate level of Disclosure & Barring Service Check. Please refer to the Job Description or Role Profile for more details.