Early Help Support Worker/s

Job Introduction

From 1 December 2025, our refreshed Pay and Reward package comes into effect, bringing a new approach to how we recognise and reward roles across the Council. This means the salary for this role will be changing. 

The pay range for this role will be £33,699 - £39,152 p.a. (pro rata for part time colleagues) from 1 December 2025.

You can also find out more about the new terms and conditions that we are introducing on our careers site on, 'More than just a job' brochure 

Job Title: Early Help Support Worker

Location: Bournemouth, Christchurch, and Poole (BCP) area

Salary: Specialist Grade G

Job Type: Full-time, part-time, permanent and fixed term positions available;

1 x 37-hour permanent post 

1 x 21.5-hour permanent post

1 x 22.5-hour fixed term post- 12 Months

1 x 37-hour fixed term – 12 Months

1 x 37-hour fixed term – 12 Months

We are committed to improving the quality of life for the people of Bournemouth, Christchurch, and Poole by delivering high-quality services that secure positive outcomes for children, young people, and their families.

As an Early Help Support Worker, you will be a key member of the Early Help and Targeted Intervention Service, working across localities (Locality 1- Christchurch and Bournemouth and Locality 2 – Poole), in the Early Help Access Point, the Partnership Team or Family Information Service. 

Your role will involve delivering high-quality interventions to support children and young people aged 0-19 and up to 25 with SEND aiming to improve outcomes and build parental capacity, strengths, and resilience. Work directly with professionals and the public looking to seek information, advice and guidance and undertaking live screening tools. This will involve work with young people that are not in education, employment or training, young carers, those children and young people who are on the edge of care or returning to their families after being in care.

 Key Responsibilities:

• Deliver high-quality programmes, targeted groups, and individual interventions within Family and Young People Hubs, schools, online and other venues.
• Plan, deliver, and evaluate programme activities for children and young people aged 0-19 and up to 25 with SEND, providing feedback to managers.
• Undertake observation, assessment, direct work and progress tracking to measure outcomes.
• Engage with community, voluntary providers, and partner agencies to support access to Early Help services across the BCP Partnership.
• Act as a case-holding lead professional, undertaking assessments and creating intervention plans.
• Ensure the child/young person/family is at the centre of professional planning and intervention.
• Participate in community and cluster meetings/events, building collaborative relationships with partners.
• Maintain high-quality, engaging learning environments within Family and Young People Hubs.
• Apply principles of anti-discriminatory practice to ensure dignity and respect for all children and young people.
• Organize and participate in regular consultation events with service stakeholders.
• Work under the direction of the team manager or Senior Practitioner, engaging in reflective case supervision.

Qualifications and Experience:

• Minimum NVQ 4 in a related field or equivalent experience.
• Sound knowledge of child development (0-11 years) and/or adolescence (11-19 years).
• Experience in completing observations, written assessments, and making evidence-based decisions.
• Proven experience in delivering direct interventions that improve outcomes for children, young people, and parents/carers.
• Working knowledge of relevant legislation and statutory guidance.
• Understanding of safeguarding and child protection.
• Good understanding of Early Help Services across BCP.

Personal Qualities and Attributes:

• Ability to build supportive, positive, and trusting relationships.
• Committed to continuous professional development and able to coach and mentor others.
• Solutions-focused with excellent interpersonal and communication skills.
• Able to plan and organize workload in a changing environment with competing demands.

Job Requirements:

• Enhanced DBS check.
• Ability to travel across the BCP area using public or other forms of transport.
• Willingness to work occasional evenings and weekends.

If you are passionate about making a difference in the lives of children, young people, and families, we would love to hear from you.

The Early Help Support Worker posts available across the Early Help Service are working within Locality Teams or within the Partnership Team.  Please use the additional information field on application to specify a post preference and full or part time position. 

Proposed interview dates: 28th, 29th & 30th October 2025

For further information on this post or an informal discussion please contact Early Help Team Manager- Graham Downs at graham.downs@bcpcouncil.gov.uk

PREVIOUS APPLICANTS NEED NOT APPLY.

PLEASE ENSURE YOU CHECK YOUR JUNK EMAIL FOLDERS FOR EMAILS FROM THE RECUITMENT TEAM FOLLOWING APPLICATION.  

About BCP Council

BCP Council provides services to a diverse community of 400,000 residents and employs more than 5,000 people.  Our area includes over 15 miles of beautiful world-renowned coastline.  We can offer career defining roles to transform and improve services. By working with us, you can help deliver a vision of a thriving, word-class, prosperous and inclusive place for generations to come.

Our Benefits 

A Place to Thrive – Join BCP Council 

At BCP Council, we’re not just building a workforce— we’re transforming how we recognise and reward our people. 

From 1 December 2025, we’re proud to introduce a new Pay and Reward package, shaped through close collaboration with our trade union partners. This marks a significant step forward in how we recognise and reward our colleagues, reflecting our commitment to creating a modern, inclusive, and supportive workplace. 

Our enhanced offer includes fair and transparent pay, modernised terms and conditions, and a comprehensive benefits package designed to attract and retain talented individuals. Whether it’s flexible working, wellbeing support, or opportunities for career progression, our new approach puts people first- we’re excited to welcome new colleagues into a Council that’s evolving to meet the needs of both our workforce and our communities. 

Check out our attractive enhanced benefits and find out more about the new Pay and Reward package at (Employee benefits | Working for BCP link to careers page)  

Be the difference - Join an organisation that values you 

More About us | Working for BCP 

DBS

BCP Council is committed to safeguarding and promoting the welfare of the community and expects all staff and volunteers to share the same commitment. Applicants to this post will be required to complete the appropriate level of Disclosure & Barring Service Check. Please refer to the Job Description or Role Profile for more details.