Policy and Regulatory Compliance Officer

Job Introduction

We have an exciting opportunity for a Policy and Regulatory Compliance Officer to join us at BCP Council. 

The role entails research, create and maintain policies and procedures, to ensure that services improve, are compliant, and reflect and analyse, stakeholder views, legislation, regulation, and strategic direction.

Main Responsibilities

This role involves data analysis, policy development, and stakeholder engagement within BCP Homes. 

Key responsibilities include:

• Analysing data and interpreting customer information to inform decision-making.
• Collaborating with managers to improve policies and procedures for service delivery.
• Leading research and consultation to shape strategic direction.
• Engaging with partners to gather views and ensure inclusive service delivery.
• Regularly reviewing and updating policies to comply with regulations.
• Providing specialist advice and supporting implementation of service changes.

The ideal candidate

This role requires the following skills and abilities:

• Building and maintaining positive relationships with customers, colleagues, and external agencies.
• Effective communication, both verbally and in writing.
• Understanding and explaining complex legislation related to housing to diverse audiences.
• Commitment to customer care and continuous improvement.
• Researching and understanding policy initiatives.
• Independent work while contributing to team success.
• Negotiation, conflict resolution, and presentation skills.
• Problem-solving in challenging situations.

Please see further details of the criteria, knowledge/skills/experience from the job description attached.

For an informal discussion please contact Robert Chedzoy: robert.chedzoy@bcpcouncil.gov.uk 

About BCP Council

BCP Council provides services to a diverse community of 400,000 residents and employs more than 5,000 people. Our area includes over 15 miles of beautiful world-renowned coastline. We can offer career defining roles to transform and improve services. By working with us, you can help deliver a vision of a thriving, word-class, prosperous and inclusive place for generations to come.

Our Benefits

We offer an excellent benefits package to colleagues. Find out more on our website.

As a result of the creation of BCP Council in 2019, we are working on simplifying our terms and conditions of service and will be creating a single pay structure which is to be applicable for all employees. It is important to us that we offer benefits that our colleagues value as part of their total employment package and we are reviewing these to make sure we have it right. We are in the process of establishing a timescale for implementation and colleagues joining us will be included in these changes. This is expected to be in place in 2024.