Job Introduction
From 1 December 2025, our refreshed Pay and Reward package comes into effect, bringing a new approach to how we recognise and reward roles across the Council. This means the salary for this role will be changing. The pay range for this role will be £30,024 to £33,143 (pro rata for part time colleagues) from 1 December 2025.
You can also find out more about the new terms and conditions that we are introducing on our careers site on, 'More than just a job' brochure ]
Adult Social Care - Quality Improvement Officer - Fixed term to 31 March 2027
Looking for a new challenge?
We are seeking a dedicated and enthusiastic individual to join our Quality Assurance team as a Quality Improvement Officer. This role supports the delivery of quality assurance functions across all aspects of adult social care.
As a Quality Improvement Officer, you will work to ensure that our service delivers a person-centred approach that supports people's strengths and puts dignity at the heart of care and support. You will also work to ensure efficiency and value for money within adult social care. The successful candidate will be responsible for:
- Helping to gather, develop and co-ordinate customer feedback activity
- Meeting and communicating with residents and groups with lived experience of Adult Social Care services, ensuring they feel informed and heard.
- Establish and maintain links with professional partners within NHS and local Voluntary Community and Social Enterprise (VCSE) groups to foster partnership working and promote engagement opportunities
- Tracking and monitoring improvement plans
- Collating data and writing and producing associated reports
- Supporting with engagement activities, including supporting with the technical aspect of webinars
The ideal candidate will have great communication skills, be keen to learn, with an eye for detail, and enjoy working as part of a team. If you have these skills, and an interest in Adult Social Care and quality improvement, we encourage you to apply.
Want to find out more?
For an informal discussion about the role, please contact Debby Duffy, Quality Assurance Team Manager on 01202 123858 or debby.duffy@bcpcouncil.gov.uk
About BCP Council
BCP Council provides services to a diverse community of 400,000 residents and employs more than 5,000 people. Our area includes over 15 miles of beautiful world-renowned coastline. We can offer career defining roles to transform and improve services. By working with us, you can help deliver a vision of a thriving, word-class, prosperous and inclusive place for generations to come.
Our Benefits
A Place to Thrive – Join BCP Council
At BCP Council, we’re not just building a workforce— we’re transforming how we recognise and reward our people.
From 1 December 2025, we’re proud to introduce a new Pay and Reward package, shaped through close collaboration with our trade union partners. This marks a significant step forward in how we recognise and reward our colleagues, reflecting our commitment to creating a modern, inclusive, and supportive workplace.
Our enhanced offer includes fair and transparent pay, modernised terms and conditions, and a comprehensive benefits package designed to attract and retain talented individuals. Whether it’s flexible working, wellbeing support, or opportunities for career progression, our new approach puts people first- we’re excited to welcome new colleagues into a Council that’s evolving to meet the needs of both our workforce and our communities.
Check out our attractive enhanced benefits and find out more about the new Pay and Reward package at (Employee benefits | Working for BCP link to careers page)
Be the difference - Join an organisation that values you
More About us | Working for BCP
DBS
BCP Council is committed to safeguarding and promoting the welfare of the community and expects all staff and volunteers to share the same commitment. Applicants to this post will be required to complete the appropriate level of Disclosure & Barring Service Check. Please refer to the Job Description or Role Profile for more details.
Attached documents
