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Quality Improvement Officer

Please Note: The application deadline for this job has now passed.

Job Introduction

Adult Social Care -  Quality Improvement Officer - Fixed term to 31 May 2025

Looking for a new challenge? 

Keen to really make a difference to Adult Social Care Services?

We are seeking a dedicated and passionate individual to join our Quality Assurance team as a Quality Improvement Officer. This role is supports the delivery of quality assurance functions across all aspects of adult social care. 

As a Quality Improvement Officer, you will work to ensure that our service delivers a person-centred approach that supports people's strengths and puts dignity at the heart of care and support. You will also work to ensure efficiency and value for money within adult social care. The successful candidate will be responsible for:

  • Helping to develop and co-ordinate customer feedback activity
  • Supporting with audits and managing quality assurance processes
  • Tracking and monitoring improvement plans
  • Writing and producing associated reports
  • Gathering evidence for and preparing for Adult Social Care Quality Commission Quality Framework Regulations

If you have an interest in Adult Social Care and quality improvement, and have excellent oral, written, and presentation skills, we encourage you to apply.  

Want to find out more?

For an informal discussion about the role, please contact Debby Duffy, Quality Assurance Team Manager on 01202 123858 or 

About BCP Council

BCP Council provides services to a diverse community of 400,000 residents and employs more than 5,000 people. Our area includes over 15 miles of beautiful world-renowned coastline. We can offer career defining roles to transform and improve services. By working with us, you can help deliver a vision of a thriving, word-class, prosperous and inclusive place for generations to come.

Our Benefits

We offer an excellent benefits package to colleagues. Find out more on our website.

As a result of the creation of BCP Council in 2019, we are working on simplifying our terms and conditions of service and will be creating a single pay structure which is to be applicable for all employees. It is important to us that we offer benefits that our colleagues value as part of their total employment package and we are reviewing these to make sure we have it right. We are in the process of establishing a timescale for implementation and colleagues joining us will be included in these changes. This is expected to be in place in 2024.

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