SEND Improvement and Quality Assurance Officer - 22.2 hours per week

Job Introduction

SEND Improvement and Quality Assurance Officer

Part Time 22.2 hours per week

Salary based on full time hours £41,511 to £44,711 (pro rata for part-time)

Role purpose
 

To support the strategic development of the SEND Service by leading and delivering on the SEND Improvement and Quality Assurance framework by undertaking quality assurance systems and monitoring tools and other activities to inform the delivery of good quality and professional practice for children and young people with Special Education Needs and Disabilities.

Main responsibilities
 

• Delivery of good quality analytical Quality Assurance Framework including thematic, deep dive reviews, dip samples, and individual reviews.
• To produce analytical reports including qualitative and quantitative data, findings, recommendations for improvement and that demonstrate impact of the Quality Assurance Framework. Plan for and lead on required identified actions to improve to SEND services and effective processes. To lead on actions required for improvement of SEND practices contributing to improved outcomes for children and their families.
• To effectively engage children, young people and their families in the operational work in evaluating services by ensuring Children, Young People and their families voices are reflected in Quality Assurance activity.
• Lead, develop or facilitate on the delivery of learning resources and materials from the Quality Assurance Framework activity and other Quality Assurance activities.
• Collaborate on the development, alignment and execution of departmental procedures to promote consistency, compliancy and sustained high quality procedures.
• To work collaboratively with families, practitioners, managers, and professional partners, to reflect on practice to and lead on improvement.
• Extensive and up to date knowledge of the work practices, processes and procedures (including legal and statutory requirements and the risks of non-compliance) relevant to the service, including case law, statutory guidance and legislation.
• Contribute to the strategic direction of the SEND service by helping to influence and develop strategic business plans, policy and procedure using information and data from the Quality Assurance activity.

The ideal candidate
 

Should have the following specific qualifications and experience:-

• Educated to degree level or equivalent substantial knowledge in the area of SEND
• IPSEA qualification Level 2, desirable Level 3  
• Extensive experience of working across a range of Children’s Services areas and with partners, such as schools, colleges, social care, health and other local authority services.
• Experience of undertaking a range of high-quality audits / dip samples SEND Quality Assurance including thematic reviews at pace.
• Experiences of engaging practitioners, managers, children, young people, and families in the Quality Assurance process.
• Experience of writing detailed reports with clear recommendations and actions to improve practice and services.
• Experience of identifying thematic reviews, creating associated training packages and facilitating or delivering to services and partners.
• Substantial level of knowledge of the legislative and inspection frameworks in children’s services including understanding what ‘good’ and ‘outstanding’ practice looks like.
• Experience of using electronic case record systems, i.e., Synergy and Invision 360.
• Experience of using Microsoft Office and other relevant software.
• Open and transparent approach using all feedback as an opportunity to improve.

Personal Qualities & Attributes  

• High level of resilience, attention to detail, ability to work calmly and methodically under pressure etc.  
• Pro-active and autonomous with the ability to work independently, and as part of a team, to a high standard and to demanding timescales.
• Excellent written communication skills including production of analytical reports, briefing notes etc for a range of audiences.
• Excellent verbal communication skills ensuring effective working with professionals Children, Young People, and families.
• High level of experience of solution and outcome focused project development.
• Ability to research and understand detailed information on new areas of work to inform Quality Assurance process.

Job Requirements  

• DBS check required
• Must be able to travel, using public or other forms of transport where they are viable, or by holding a valid UK driving licence with access to own or pool car.  

About BCP Council

BCP Council provides services to a diverse community of 400,000 residents and employs more than 5,000 people.  Our area includes over 15 miles of beautiful world-renowned coastline.  We can offer career defining roles to transform and improve services.  By working with us, you can help deliver a vision of a thriving, word-class, prosperous and inclusive place for generations to come.

Our Benefits

We offer an excellent benefits package for further details see here

As a result of the creation of BCP Council in 2019, we are working on simplifying our terms and conditions of service and will be creating a single pay structure which is to be applicable for all employees. It is important to us that we offer benefits that our colleagues value as part of their total employment package and we are reviewing these to make sure we have it right. We have been in a process of collective bargaining since 2019 and have positively worked forward to reach an agreed position with the unions for the new contractual offer. This has taken longer than we hoped and therefore we are having to consider all alternative avenues available to enable us to remove inequality in the organisation as a result of bringing together 3 councils. 

We are in the process of establishing a timescale for implementation, and all colleagues joining us will be included in these changes. We want to reassure everyone that whichever route is taken to reach the new terms and conditions, we can honour continuous service and there will not be any job reduction as a result of the implementation of Pay and Reward.  If you have any questions at all about this process, please feel free to raise this with the hiring manager.

DBS

BCP Council is committed to safeguarding and promoting the welfare of the community and expects all staff and volunteers to share the same commitment. Applicants to this post will be required to complete the appropriate level of Disclosure & Barring Service Check. Please refer to the Job Description or Role Profile for more details.