Job Introduction
Role Purpose
- Make a positive contribution to achieving Street Scene purpose – “Help ensure that Bournemouth, Christchurch and Poole are safe, clean, protected, attractive and easy to use.”
- To provide a professional and efficient greenspace maintenance service on behalf of BCP Council.
- Work alongside communities, contractors, and partners of BCP Council to achieve purpose.
Main Responsibilities
- To work as part of a team delivering Street Scene purpose
- To perform horticultural activities, grounds maintenance, hard landscaping and other related tasks.
- To assist the Area Officers and Operations Supervisors with the delivery of works, developing work programmes and maintenance schedules.
- Coordinate the work of any allocated employees within the team, providing operational support and guidance to ensure the team work meets purpose.
- To carry out duties as trained and in conjunction with health and safety legislation.
- To act as a point of contact for members of the public and clients whilst carrying out tasks and duties.
- To mentor apprentices/trainees and submit learning evidence and/or feedback to the training provider
- To input into maintenance and development schemes, such as landscape design and bedding displays taking into account local conditions and current trends.
- Be responsible for the safe operation and security of any equipment and plant in the team’s possession. Liaise closely with Fleet Operations to ensure vehicles are maintained in a roadworthy condition and serviced/repaired as and when required.
- Supply quantitative site information to assist in the preparation of quotations.
- Assist in the preparation/updating of risk assessments to ensure safe working practices are developed
- To deal effectively with customer enquiries generated verbally and issued through the corporate customer contact system.
- To create a positive impression with customers and work to manage their expectations.
- Report issues that affect the day to day running of the service.
- Undertake other duties and functions appropriate to the position, which contribute to the purpose of Street Scene.
- Work with volunteers, seasonal staff, agency staff and apprentices in developing the service
- Notify Supervisors and/or Business Support at the earliest opportunity of significant or potentially disruptive works/incidents to prevent or reduce enquiries and/or complaints.
- To wear the regulation uniform and personal protective equipment provided and keep it clean and tidy.
- Ensure any pool vehicles, plant and equipment used are in a satisfactory condition, kept clean and tidy, and appropriate records kept.
- Deputise for the Operations Supervisors/Area Officer as appropriate.
- To undertake such other duties as may be required from time to time commensurate with the level of the post.
- To comply with all decisions, policies and standing orders of the Council and any relevant statutory requirements, including the Equality Act, the Health and Safety at Work Act and Data Protection Act.
The Ideal Candidate
You will be experienced in carrying out grounds maintenance activities to high standard and have experience operating powered hand tools such as strimmers, blowers and hedgecutters.
A driving licence is essential as is the requirement to operate a ride on mower. You will be committed to improving the environment for our residents and visitors and have opportunities to develop your skills further through training opportunities.
For an informal discussion please contact Chris Mcmillan/ chris.mcmillan@bcpcouncil.gov.uk
About BCP Council
BCP Council provides services to a diverse community of 400,000 residents and employs more than 5,000 people. Our area includes over 15 miles of beautiful world-renowned coastline. We can offer career defining roles to transform and improve services. By working with us, you can help deliver a vision of a thriving, word-class, prosperous and inclusive place for generations to come.
Our Benefits
We offer an excellent benefits package to colleagues. Find out more on our website.
As a result of the creation of BCP Council in 2019, we are working on simplifying our terms and conditions of service and will be creating a single pay structure which is to be applicable for all employees. It is important to us that we offer benefits that our colleagues value as part of their total employment package and we are reviewing these to make sure we have it right. We have been in a process of collective bargaining since 2019 and have positively worked forward to reach an agreed position with the unions for the new contractual offer. This has taken longer than we hoped and therefore we are having to consider all alternative avenues available to enable us to remove inequality in the organisation as a result of bringing together 3 councils.
We are in the process of establishing a timescale for implementation, and all colleagues joining us will be included in these changes. We want to reassure everyone that whichever route is taken to reach the new terms and conditions, we can honour continuous service and there will not be any job reduction as a result of the implementation of Pay and Reward. If you have any questions at all about this process, please feel free to raise this with the hiring manager.