General Assistant

Job Introduction

BCP Leisure are looking for enthusiastic and motivated individuals to join the team at our brand new soft play and sports hall facility in Kings Park. 

At BCP Leisure, we take pride in offering our staff a fun, vibrant, friendly place to work, whilst offering our customers excellent service.

Role Purpose

This is a great opportunity to be a part of the growing team at Kings Park Leisure and Learning Cenre in Kings Park. 

The facility has recently benefited from significant investment in the sports hall floor and also an interactive play structure for children to engage with. 

The General Assistants will be assisting the Duty Officers in ensuring the facility runs smoothly, with safety and customer service in mind. 

If you consider yourself to be reliable, able to work under instruction and able to positively communicate with customers then we’d love to hear from you. 

Main Responsibilities

The General Assistants are a dynamic team who are tasked by the Duty Officer to ensure the facility operates to a high and consistent standard. 

Tasks may include:

Setting up or packing away sports or facility equipment

Supervise soft play

General cleaning of sports hall, soft play, cafe or studio areas

Completing health & safety or mandatory checks

Administering first aid (if qualified) and assisting in emergency building evacuation. 

Serving at the till pre-prepared cafe items or admission tickets. 

Assisting with customer enquiries which may include answering the phone or via email. 

The Ideal Candidate

Previous experience of working in a leisure facility would be an advantage along with experience working with members of the public. 

Full training will be provided. 

The shifts are typically 8 hours long, usually 08:00-17:00 throughout the week but all candidates must have availability at weekends. 

If you would like an informal discussion with us prior to applying, then please contact Jude (Jude.Martin@BCPCouncil.gov.uk or 01202 817 777)

Please be aware that further communication will be via e-mail.

Should you not receive an email within 21 days of applying for the position, please accept that you have not been shortlisted for interview on this occasion.

About BCP Council

BCP Council provides services to a diverse community of 400,000 residents and employs more than 5,000 people. Our area includes over 15 miles of beautiful world-renowned coastline.  We can offer career defining roles to transform and improve services.  By working with us, you can help deliver a vision of a thriving, word-class, prosperous and inclusive place for generations to come.

Our Benefits

We offer an excellent benefits package for further details see here

As a result of the creation of BCP Council in 2019, we are working on simplifying our terms and conditions of service and will be creating a single pay structure which is to be applicable for all employees. It is important to us that we offer benefits that our colleagues value as part of their total employment package and we are reviewing these to make sure we have it right. We have been in a process of collective bargaining since 2019 and have positively worked forward to reach an agreed position with the unions for the new contractual offer. This has taken longer than we hoped and therefore we are having to consider all alternative avenues available to enable us to remove inequality in the organisation as a result of bringing together 3 councils.

We are in the process of establishing a timescale for implementation, and all colleagues joining us will be included in these changes. We want to reassure everyone that whichever route is taken to reach the new terms and conditions, we can honour continuous service and there will not be any job reduction as a result of the implementation of Pay and Reward.  If you have any questions at all about this process, please feel free to raise this with the hiring manager.

DBS

BCP Council is committed to safeguarding and promoting the welfare of the community and expects all staff and volunteers to share the same commitment. Applicants to this post will be required to complete the appropriate level of Disclosure & Barring Service Check. Please refer to the Job Description or Role Profile for more details.