Job Introduction
From 1 December 2025, our refreshed Pay and Reward package comes into effect, bringing a new approach to how we recognise and reward roles across the Council. This means the salary for this role will be changing. The pay range for this role will be £42,839 – £49,282 (pro rata for part time colleagues) from 1 December 2025.
You can also find out more about the new terms and conditions that we are introducing on our careers site on, 'More than just a job' brochure
Senior Housing Options Officer
Working in the Strategic Housing Options Team at BCP is incredibly fulfilling. As a Senior Housing Options Officer, you'll be part of a large team of dedicated Senior Officers who are committed to helping our staff achieve their full potential. This role is not just about supporting our colleagues but also about making a real difference in the lives of our customers, helping them to maintain their homes and improve their situations. Our team's efforts have been recognized nationally, with awards highlighting our exceptional partnership working and innovative apprenticeship learning programme, both of which you will be actively involved in and support. It's a role that offers both personal and professional satisfaction, with the opportunity to be part of a supportive and successful team
"As a Senior Housing Options Officer, Empowering our teams to be creative and consider everything through different lenses, ways to Prevent and Relieve homelessness, is both valuable to my personal growth and job satisfaction"
"For me, it’s everything I value in a job: the freedom to shape my work, the support to keep developing, and the pride that comes from serving my community - all with an incredible team behind me"
We are looking for an enthusiastic person to join the Housing Options Team as a Senior Housing Options Officer.
12 month contract
Could you support positive change in people’s lives?
If you can:
- Supervise a team of housing practitioners delivering housing advice and homelessness support
- Help to motivate and guide teams to deliver person centred support for customers that are homeless or threatened with homelessness.
- Assist in the delivery of and development of homelessness services within BCP
- Communicate effectively with customers, face to face and over the phone to maximise engagement and positive housing and support outcomes
- Work with a varied workload, and be able to juggle ever changing priorities
- Represent Housing Services at case conferences and multi-agency meetings
- Develop and maintain partnerships with relevant agencies to ensure holistic support for customers to access and maintain accommodation.
- Understand the Homelessness Reduction Act and guide teams to proactively work to prevent homelessness.
Then we want to hear from you!
Are you as passionate about housing as we are? Please read the job description and person specification and apply now!
This authority is committed to safeguarding and promoting the welfare of the community and expects all staff and volunteers to share the same commitment. Applicants to this post will be required to complete the appropriate level of Disclosure & Barring Service Check. Please refer to the Person Specification for more details.
This post is covered by Part 7 of the Immigration Act (2016) and therefore the ability to speak fluent English is an essential requirement for the role
For an informal discussion about this post please contact Hannah Slade 01202 817418 / hannah.slade@bcpcouncil.gov.uk or Becki Parsons 01202 123365 / becki.parsons@bcpcouncil.gov.uk
Previous applicants need not apply
Recruitment Agencies: we would like to inform you that we do not engage with recruitment agencies for our hiring needs. Therefore, we kindly request that you refrain from contacting us regarding recruitment services.
We would prefer you do not use AI for your application and use relevant examples which meet the criteria of the job description.
Our Benefits
A Place to Thrive – Join BCP Council
At BCP Council, we’re not just building a workforce— we’re transforming how we recognise and reward our people.
From 1 December 2025, we’re proud to introduce a new Pay and Reward package, shaped through close collaboration with our trade union partners. This marks a significant step forward in how we recognise and reward our colleagues, reflecting our commitment to creating a modern, inclusive, and supportive workplace.
Our enhanced offer includes fair and transparent pay, modernised terms and conditions, and a comprehensive benefits package designed to attract and retain talented individuals. Whether it’s flexible working, wellbeing support, or opportunities for career progression, our new approach puts people first- we’re excited to welcome new colleagues into a Council that’s evolving to meet the needs of both our workforce and our communities.
Check out our attractive enhanced benefits and find out more about the new Pay and Reward package at (Employee benefits | Working for BCP link to careers page)
Be the difference - Join an organisation that values you
More About us | Working for BCP
DBS
BCP Council is committed to safeguarding and promoting the welfare of the community and expects all staff and volunteers to share the same commitment. Applicants to this post will be required to complete the appropriate level of Disclosure & Barring Service Check. Please refer to the Job Description or Role Profile for more details.
This post is covered by Part 7 of the Immigration Act (2016) and therefore the ability to speak fluent English is an essential requirement for the role
Attached documents
