Events Assistant

Job Introduction

Interviews will be held on 11th September at the BCP Council Civic Centre in Bournemouth 

Role Purpose 

Administer externally organised outdoor events to ensure they deliver a safe and enjoyable experience. Support the events team to deliver any council-run outdoor events and festivals and income generating activity across Bournemouth, Christchurch and Poole.  

Main Responsibilities 

• Liaise with Council departments and external stakeholders in administrating and helping to deliver events in a safe and enjoyable environment 
• Ensure outdoor events, whether organised by the Council or external events organisers, comply with all health & safety requirements and statutory and regulatory requirements, seeking guidance. 
• Provide operational support for council run events 
• Build positive relationships with event organisers and other stakeholders through exposure to different activities seeking guidance where required
• Provide a proactive support to the promotional activity and commercial event bookings across the BCP conurbation, maximising income for events, promotions, film, wedding and markets
• Use effective interpersonal skills to develop solutions to a range of problems
• Co-ordinate the events process through the agreed Events framework and set guidelines and policies.
• To act as a complaints officer for the service unit
• To attend meetings and take minutes where required
• Monitor Freedom of Information requests and support the service in the replying to these requests

The Ideal Candidate 

Specific Qualifications and Experience  

• 3 A levels, NVQ Level 3 or diploma or equivalent experience 
• Health and Safety qualification / training, or relevant level of work experience 
• Good knowledge of organisational processes and procedures for health & safety legislation and statutory and regulatory requirements for outdoor events 
• Experience in working in a busy environment, forward planning and adapting to changing environments

Personal Qualities & Attributes  

• Ability to communicate and thrive in team environment 
• Good administrative skills and attention to detail 
• Good at gaining and building rapport in customer facing environment
• Ability to be flexible in approach understanding different customer needs 

Job Requirements  

• Must be able to travel, using public or other forms of transport where they are viable, or by holding a valid UK driving licence with access to own or pool car 
• To work in locations between Bournemouth, Christchurch and Poole as required
• Flexible working – 5 in 7 days work evenings and weekends as required for events and bank holidays.

About BCP Council 

BCP Council provides services to a diverse community of 400,000 residents and employs more than 5,000 people. Our area includes over 15 miles of beautiful world-renowned coastline. We can offer career defining roles to transform and improve services. By working with us, you can help deliver a vision of a thriving, word-class, prosperous and inclusive place for generations to come. 

Our Benefits 

We offer an excellent benefits package to colleagues. Find out more on our website

As a result of the creation of BCP Council in 2019, we are working on simplifying our terms and conditions of service and will be creating a single pay structure which is to be applicable for all employees. It is important to us that we offer benefits that our colleagues value as part of their total employment package and we are reviewing these to make sure we have it right. We have been in a process of collective bargaining since 2019 and have positively worked forward to reach an agreed position with the unions for the new contractual offer. This has taken longer than we hoped and therefore we are having to consider all alternative avenues available to enable us to remove inequality in the organisation as a result of bringing together 3 councils.

We are in the process of establishing a timescale for implementation, and all colleagues joining us will be included in these changes. We want to reassure everyone that whichever route is taken to reach the new terms and conditions, we can honour continuous service.  If you have any questions at all about this process, please feel free to raise this with the hiring manager.