Social Work Assistant - Fixed term contract to 31 March 2027

Job Introduction

From 1 December 2025, our refreshed Pay and Reward package comes into effect, bringing a new approach to how we recognise and reward roles across the Council. This means the salary for this role will be changing. The pay range for this role will be £33,699 to £39,152 (pro rata for part time colleagues) from 1 December 2025.

You can also find out more about the new terms and conditions that we are introducing on our careers site on, 'More than just a job' brochure 

An exciting opportunity is available to join the Homeless Intervention Team within Adult Social Care as a Social Work Assistant. This job role will be working alongside BCP Housing and other partner agencies to provide a statutory service to those who are experiencing homelessness and have care and support needs within BCP.

Role Purpose

• To assist qualified staff and work as part of a team in the Homelessness Intervention Team

delivering high quality support and protective intervention for vulnerable adults, families and carers. 
 

• To assess the needs of vulnerable adults and to ensure that the provision of care, advice, support and all other services required to meet identified needs is arranged, monitored and reviewed in an efficient, sensitive and cost-effective manner.

• To work in conjunction with others to develop the quality of services provided by Adult Social Care-Services as part of the local aims for delivery of the full range of Adult Services.

Main Responsibilities

1. To assist the appropriate qualified worker in discharging the full range of statutory duties and BCP service objectives, within the team which the post holder works, under the supervision, guidance and direction of the relevant manager.
2. After a period of induction and training, to manage a caseload of less complex cases, appropriate to the primary function of the team, undertaking appropriate assessments and contributing to and coordinating multi-agency, multi-disciplinary teams and/or conferences where appropriate.  These cases may entail visiting clients in their own homes and elsewhere liaising with other staff in Primary Health Care, Social Services and Provider Organisations to ensure that identified needs are being met in the most effective way possible.
3. To assist qualified workers and carry out when appropriate financial decisions in accordance with policies and procedures.
4. After training be able to provide advice, support and information to clients, their families and carers, members of the public and other professionals, about all aspects of care provision for adults with Mental Health needs, including information about and assistance with claiming and relevant welfare benefits.
5. To ensure that all service users including adults, families and carers are fully enabled to participate in planning and decision making concerning their own lives and that complaints and representations are dealt with effectively.
6. In appropriate circumstances, accompanying clients on visits to Homes, Hospital or GP appointments and other places to facilitate the provision of services to meet identified care needs.
7. To ensure that work undertaken meets expectations as outlined in service unit and borough quality assurance and performance management systems.

The Ideal Candidate

To have experience with those who experience homelessness

To have a working knowledge of the local resources to this group and how to navigate these with our customers

To have a basic level of IT and be able to undertake written work to a level that would be satisfactory

To have some experience, not essential, of housing and how this interacts with adult social care 

To be able to manage own caseload and diary and be able to adopt a hybrid working approach as per BCP guidelines 

For further information please contact Jon Gossling, Team Manager on 01202127659 or Stacey Connors Service Manager on 01202093501.

Interview date - 06.10.2025

About BCP Council

BCP Council provides services to a diverse community of 400,000 residents and employs more than 5,000 people. Our area includes over 15 miles of beautiful world-renowned coastline. We can offer career defining roles to transform and improve services. By working with us, you can help deliver a vision of a thriving, word-class, prosperous and inclusive place for generations to come.

Our Benefits 

A Place to Thrive – Join BCP Council 

At BCP Council, we’re not just building a workforce— we’re transforming how we recognise and reward our people. 

From 1 December 2025, we’re proud to introduce a new Pay and Reward package, shaped through close collaboration with our trade union partners. This marks a significant step forward in how we recognise and reward our colleagues, reflecting our commitment to creating a modern, inclusive, and supportive workplace. 

Our enhanced offer includes fair and transparent pay, modernised terms and conditions, and a comprehensive benefits package designed to attract and retain talented individuals. Whether it’s flexible working, wellbeing support, or opportunities for career progression, our new approach puts people first- we’re excited to welcome new colleagues into a Council that’s evolving to meet the needs of both our workforce and our communities. 

Check out our attractive enhanced benefits and find out more about the new Pay and Reward package at (Employee benefits | Working for BCP link to careers page) 

 Be the difference - Join an organisation that values you 

 More About us | Working for BCP 

DBS

BCP Council is committed to safeguarding and promoting the welfare of the community and expects all staff and volunteers to share the same commitment.  Applicants to this post will be required to complete the appropriate level of Disclosure & Barring Service Check. Please refer to the Job Description or Role Profile for more details.